Sr QA & Control Specialist

Who We Are: We're powering a cleaner, brighter future.

Exelon is leading the energy transformation, and we're calling all problem solvers, innovators, community builders and change makers. Work with us to deliver solutions that make our diverse cities and communities stronger, healthier and more resilient.

We're powered by purpose-driven people like you who believe in being inclusive and creative, and value safety, innovation, integrity and community service. We are a Fortune 200 company, 20,000 colleagues strong serving more than 10.7 million customers at six energy companies -- Atlantic City Electric (ACE), Baltimore Gas and Electric (BGE), Commonwealth Edison (ComEd), Delmarva Power & Light (DPL), PECO Energy Company (PECO), and Potomac Electric Power Company (Pepco).

We're committed to creating an environment where every person can thrive. Our employee experience is grounded in four tenets that guide how we support our people: purposeful careers, growth opportunities, community impact, and support to thrive.

In our relentless pursuit of excellence, we elevate diverse voices, fresh perspectives and bold thinking. And since we know transforming the future of energy is hard work, we provide competitive compensation, incentives, excellent benefits and the opportunity to build a rewarding career.

Are you in?Primary Purpose: PRIMARY PURPOSE OF POSITION

Develop and implement quality assurance programs, plans, procedures and instructions. Work with and assist contractors in developing and implementing quality assurance programs, procedures and instructions. Assure the focus and attainment of business goals and objectives. Develop and maintain an environment that promotes diversity and high productivity. Develop and implement processes to ensure appropriate criteria is utilized when monitoring, employ consistency in performing observations, and deliver feedback and coaching in both behavioral and technical skills. Identify trends and recommend & drive improvement initiatives. Position may be required to work extended hours for coverage during storms or other energy delivery emergencies.

Primary Duties:

PRIMARY DUTIES AND ACCOUNTABILITIES

1. Oversee the development and implementation of the Quality Assurance and Control group in alignment with the business initiatives set forth by the Distribution Contracting, the T&S/General Services Contracting, Locating/Landscaping groups, and at ComEd, the Vegetation Management group. Provide short and long term strategic initiatives designed to assure the highest levels of customer services to achieve ComEd / PECO reliability and customer satisfaction goals. (20%)

2. Assure quality assurance programs are in place, effective and value added. Assure observation and audits are completed, identify trends and issues and formulate strategic training and qualification plans. (20%)

3. Oversee the QA/QC group by developing and maintaining an environment that fosters a high performance culture and a learning organization. Assist QA/QC team in promoting diversity and inclusion and serves as the change agent for business initiatives and assures the human element is understood and considered. Assure timely recognition of employee contributions. Interface with other ComEd / PECO departments and represent the company regarding contractor quality issues. (20%)

4. Provide accurate and timely feedback regarding performance and operations. Conduct Performance Review Planning process. (20%) 5. Facilities open and honest communication with staff. Develop methods to assess communication effectiveness and implement continuous improvement initiatives. (20%)

Job Scope: JOB SCOPE

• Measure and monitor the performance of individual contractors to ensure safety and quality are met or exceeded.
• Serve as support group lead for other Project & Contract Management groups in the area of safety and quality. Develop and assure implementation of quality assurance programs. Lead the performance of 12 individual contributors to meet Company safety, reliability, and financial and departmental goals. Internal and external contacts include Vice Presidents, Directors, Managers, Employees and Contractor Management Teams and employees. Routine and strategic decisions are made in collaboration with the Contract Management Manager.

Minimum Qualifications: MINIMUM QUALIFICATIONS

• Bachelor's degree in engineering or business and 4-7 years' experience in the Quality Assurance / Quality Control fields OR high school diploma and 6-9 years' experience in the Quality Assurance / Quality Control fields required
• 4 years' experience in Civil or Electrical construction.
• Two (2) years experience in auditing programs, particularly Quality Assurance (QA) programs.
• Two (2) years experience developing procedures, especially QA procedures.
• Excellent oral and written skills.
• Ability to interact with all levels of Exelon Energy Delivery organization.
• Valid drivers license with access to insured vehicle.
• Proven ability to resolve issues independently.
• Demonstrated analytical skills.
• Ability to develop performance indicators and appropriate analysis.
• Demonstrated ability to build consensus, establish trust, communicate effectively, and foster culture change.
• Demonstrated business acumen, customer awareness and ability to create value.
• Computer literacy, particularly in Microsoft office.
• Ability to lead others.

Preferred Qualifications:

PREFERRED QUALIFICATIONS

• Bachelor's degree in engineering or closely related discipline.
• ISO 9001, ANSI N45.2.23, or comparable certifications.
• Experience with electrical distribution or transmission construction

Candidate needs to be a self-starter. Quality is going through a rebuild relaunch. Candidate will be expected to develop and manage the quality program develop reporting metrics and presentations collect quality audit reports from contractors analyze, track, and trend audits reports, and conduct follow up with contractors leverage resources to conduct field audits of work in-flight and conduct audits of contractor Quality Management programs.

Benefits:

• Annual salary will vary based on a candidate’s skills, qualifications, experience, and other factors: $84,000.00/Yr. – $115,500.00/Yr.
• Annual Bonus for eligible positions: 15%
• 401(k) match and annual company contribution
• Medical, dental and vision insurance
• Life and disability insurance
• Generous paid time off options, including vacation, sick time, floating and fixed holidays, maternity leave and bonding/primary caregiver leave or parental leave
• Employee Assistance Program and resources for mental and emotional support
• Wellbeing programs such as tuition reimbursement, adoption and surrogacy assistance and fitness reimbursement
• Referral bonus program
• And much more

Note: Exelon-sponsored compensation and benefit programs may vary or not apply based on length of service, job grade, job classification or represented status. Eligibility will be determined by the written plan or program documents.