Healthcare Sales and Marketing Patient Care Navigator

Job Description

Job Description

Healthcare Sales & Marketing Patient Care Liaison/Navigator

About Our Company

Digital Health Information is a new and innovative system that provides dedicated care to the Long-Term Care community, specifically to patients residing in their own home. We are an independently owned LTC pharmacy, telehealth physician practice (not open to the general public), and remote patient care facility. As a new ecosystem we are working to expand our operations nationwide, one state at a time, and currently operate in Pennsylvania and New Jersey localities.

OVERVIEW

Our Patient Care Navigator plays a crucial role in connecting patients within the community with our services and other resources. This position requires an individual with a passion for public health, community engagement, sales and marketing skills, as well as experience and knowledge of the healthcare landscape. The Patient Care Navigator outreaches to prospective patients via phone calls and community events. They serve as correspondents in the field going out to patient homes for prospective patient intakes, home assessments, and device deployment/installation.

RESPONSIBILITIES

• Outreaching to prospective patients
• Onboarding new clients and patients
• Educating patients and caregivers on our services and other resources
• Patient engagement in the home
• Managing Client accounts
• Attending community outreach events
• Package materials and products manually
• Prescription Delivery to patient homes (as needed)
• Follow all applicable government regulations, including HIPAA
• Other duties as assigned; Job duties may vary depending on business needs

QUALIFICATIONS

• High School diploma or equivalent required
• Sales and Marketing experience required
• Previous experience in the Healthcare field (long-term care market or long-term care pharmacy services preferred)
• Some knowledge and understanding of Medical and/or Pharmacy Insurance
• Some knowledge of medication (preferred)
• Some proficiency navigating computer applications/technology
• Good Communication and interpersonal skills
• Good Customer service skills
• Able to adapt in a changing environment
• Attention to detail
• Problem solver
• Able to physically perform light lifting
• Personable, comfortable engaging with the elderly community
• Reliable
• Valid Driver’s license and means of transportation (We provide a company vehicle for deliveries and field work).
• Bilingual is a plus

Proposed Schedule : Mon- Fri 9:00a-5:00pm (40 hours per week)

Compensation & Benefits
We offer a pleasant work environment with a wonderful benefits package: Health, Dental, and Vision Insurance; Paid Holidays; Paid Time Off (pool); base salary plus quarterly marketing bonuses (No Caps).


· $18.00 - $24.00 per hour (negotiable based on experience) + quarterly marketing bonuses


· Medical, Dental, Vision


· Paid Time off (pool)


· Paid Holidays