Zscaler Engineer

Position Title: Zscaler Engineer – Contractor
Position Location: Pittsburgh, PA
Provide locations/flexible work by preference: Any of the five tech hubs - no preference in order: Pittsburgh, PA, Dallas, TX, Birmingham, AL, Phoenix, AZ, Strongsville, OH
Ability to work remote: Hybrid - 3 days in office, 2 remote
Acceptable time zone(s): EST preferred, CST is okay

Function of the Group: Network security operations and policy management
Initiatives/Projects: Orange Rocket Project
Industry Background: Zscaler Administration
Team Dynamic: Working with Zscaler team – 7-8 engineers on the team

Roles and Responsibilities:

• Configure, manage, and optimize Zscaler solutions (ZIA, ZPA, and other modules) to align with organizational security policies and business needs. • Implement and maintain secure access policies, including URL filtering, firewall rules, SSL inspection, and DLP configurations. • Monitor and troubleshoot Zscaler platform performance, resolving issues related to connectivity, policy enforcement, and user access. • Collaborate with IT and security teams to integrate Zscaler with existing systems, such as SIEM, Identity Providers (Azure AD), and endpoint solutions. • Conduct regular audits of Zscaler configurations to ensure compliance with industry standards (e.g., NIST, ISO 27001) and internal policies. • Provide technical expertise for Zscaler upgrades, patches, and new feature rollouts. • Assist in creating and updating documentation for Zscaler configurations, processes, and procedures. • Support end-user access issues, including troubleshooting Zscaler client connector and application access problems. • Participate in incident response and root cause analysis for security events related to Zscaler. • Train and mentor internal IT staff on Zscaler best practices and administration.

Must Have Technical Skills:

• Level 2 - 3-5 years:
• 3+ years of experience administering Zscaler solutions (ZIA, ZPA, or equivalent cloud security platforms).
• • Strong understanding of cloud-based security architectures, zero-trust principles, and secure access service edge (SASE) frameworks
• Hands-on experience with configuring Zscaler policies, including web filtering, firewall, DLP, and bandwidth control.
• Familiarity with identity management systems (e.g., , Azure AD, SAML) and their integration with Zscaler.
• Experience with SIEM tools (e.g., Splunk) for log analysis and monitoring.
• Knowledge of cybersecurity frameworks (e.g., NIST, ISO 27001) and compliance requirements.

Flex Skills/Nice to Have:

• Python
• Proficiency in networking concepts (e.g., TCP/IP, DNS, VPN, GRE, IPsec) and troubleshooting network connectivity issues.
• Soft Skills:
• Excellent problem-solving abilities, strong communication skills, and the ability to work collaboratively in a team environment

Education/Certifications:
Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field (or equivalent experience).
Certifications:
Zscaler certifications (e.g., Zscaler Certified Cloud Professional, ZCCP-IA, ZCCP-PA)

Skills:?????

• 3+ years of experience administering Zscaler solutions (ZIA, ZPA, or equivalent cloud security platforms).??Yes???2 - 4 Years?
• Experience with SIEM tools (e.g., Splunk) for log analysis and monitoring?????Yes???2 - 4 Years?
• Familiarity with identity management systems (e.g., , Azure AD, SAML) and their integration with Zscaler????Yes???2 - 4 Years?
• Hands-on experience with configuring Zscaler policies, including web filtering, firewall, DLP, and bandwidth control????Yes???2 - 4 Years?
• Knowledge of cybersecurity frameworks (e.g., NIST, ISO 27001) and compliance requirements.??????Yes???2 - 4 Years?
• Strong understanding of cloud-based security architectures, zero-trust principles, and secure access service edge (SASE) frameworks?Yes???2 - 4 Years?

Share your resume with [email protected] . Also connect me at LinkedIn : (16) Ariz J. Khan | LinkedIn

Ref: #404-IT Pittsburgh

System One, and its subsidiaries including Joulé, ALTA IT Services, TeamPeople, and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.

System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.