Field Service Technician

Job Title: Field Service TechnicianJob Description

This role involves daily travel to customer sites, with an average of 1-2 hours of travel each way. Once acclimated, expect to travel overnight about 50% of the time, including potential out-of-state trips by plane. Some weekend work and overtime may be required. Successful candidates will be mechanically minded problem-solvers who enjoy hands-on work, have strong communication skills, and can confidently interact with customers. Reliability, accountability, and the ability to work independently are essential, as is a willingness to adapt and learn. Technicians should be comfortable using technology and committed to precision, safety, and regulatory compliance.

Responsibilities

• Travel to various customer sites daily, potentially including overnight and out-of-state trips.

• Diagnose and resolve mechanical and electrical issues.

• Conduct clean room certifications for compounding pharmacies, hospital operating rooms, and pharmaceutical manufacturers.

• Perform tasks such as scanning HEPA filters, conducting particle counts, and measuring pressure, temperature, and humidity.

• Document findings and customer interactions in Excel reports.

• Perform preventative maintenance, repairs, and troubleshooting as needed.

• Maintain customer relationships and ensure excellent service delivery.

Essential Skills

• Mechanical aptitude and problem-solving skills.

• Valid driver's license and ability to travel extensively.

• Proficiency in using service software, tablets, and measurement instruments.

• Ability to troubleshoot mechanical and electrical systems.

• Strong communication and presentation skills.

Additional Skills & Qualifications

• Degree from a 2-year technical college or a 4-year program is preferred but not required.

• Basic math skills.

• Electro-mechanical skills and technical aptitude.

• Ability to communicate effectively with various professionals, including pharmacists and biomedical engineers.

Work Environment

The role requires travel to customer sites, including clean rooms, fume hoods, biosafety cabinets, medical HVAC systems, laminar flows, and autoclaves. Technicians will need to maintain a professional appearance and work independently in diverse and dynamic environments. Benefits include 100% medical coverage for employees and dependents, uncapped PTO, cell phone reimbursement, and a company vehicle after the first three months.

Job Type & Location

This is a Permanent position based out of New Cumberland, PA.

Pay and Benefits

The pay range for this position is $52000.00 - $62400.00/yr.

Medical: 100% for Employee & all Dependents Dental & Vision: 100% for Employee, 85% for dependents 401K: 3% Match PTO: Uncapped. Just don't abuse it and we will never track. Phone: Cell phone reimbursement AMEX: All employees get an American Express card Life Insurance LTD & STD Ownership Equity: Initial Equity is 75-100% of first year salary --- Increasing in value quickly

Workplace Type

This is a hybrid position in New Cumberland,PA.

Application Deadline

This position is anticipated to close on Mar 23, 2026.

About Actalent

Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing due to a disability, please email [email protected] (%[email protected]) for other accommodation options.