PROJECT MANAGER

Key Responsibilities

· Lead and facilitate initiative workstreams, workgroups, and governance forums; prepare agendas, materials, and decision prompts.

· Develop and maintain integrated project plans (scope, milestones, dependencies, owners, deliverables, and timelines).

· Build initiative-specific SME knowledge (policy intent, operational workflows, compliance requirements) and translate requirements into actionable tasks.

· Establish and maintain project artifacts: RACI matrices, RAID logs (risks/assumptions/issues/decisions), action trackers, and status reports.

· Identify risks and issues early; drive mitigation plans, escalation paths, and rapid problem-solving with accountable owners.

· Coordinate across DHS program offices, the Secretary's Office, county partners, providers, MCOs, and other Commonwealth agencies as needed.

· Support external-facing coordination where applicable (e.g., CMS touchpoints for Medicaid initiatives) by organizing materials, tracking commitments, and ensuring follow-through.

· Support change management: communications planning, stakeholder mapping, training readiness, and launch/stabilization checklists.

· Ensure documentation is complete and decisions are recorded, including rationale, approvers, and downstream implications.

· Coach junior PMs, strengthen governance, and independently drive complex initiatives with minimal oversight.

Required Qualifications:

· 7+ years of experience leading large, multi-workstream initiatives with external partners and executive visibility.

· Demonstrated ability to drive cross-functional coordination, facilitate productive meetings, and move decisions to closure.

· Strong written and verbal communication skills, including concise status reporting and stakeholder-ready documentation.

· Experience using project controls and tools (workplans, RAID logs, RACI, change control, decision/action tracking).

· Ability to learn complex program content quickly and build practical SME-level understanding over time.

· Ability to work independently, manage ambiguity, and maintain momentum across competing priorities.

Preferred Qualifications

· Experience in Medicaid, CMS-facing initiatives, managed care environments, or health and human services programs.

· Experience with Section 1115 demonstrations/waivers or similar federal-state program implementation.

· Familiarity with government operations, procurement/vendor coordination, or compliance/regulatory implementation.

· PMP or similar project management certification.