Front of House Staff

Second Daughter is a small, values-driven bakery located inside the Bok Building. We’re looking for a warm, reliable, and organized Front of House team member to join us on weekends Tuesdays (Saturdays & Sunday). This role is customer-facing and fast-paced, and we’re looking for someone who can stay calm under pressure, communicate clearly, and be a kind and welcoming presence.

Location: Philadelphia, PA (BOK location for weekend shifts)

This is the schedule for the position:

• Tuesdays 7:00am – 4pm (Rittenhouse Farmers Market)
• Friday – Sunday 7:00am – 3:00pm (Bakery at BOK location)

Responsibilities:

• Greet and serve customers with warmth and professionalism
• Handle POS transactions accurately and efficiently
• Keep the front of house clean, stocked, and organized
• Answer guest questions clearly and politely, even during busy times
• Communicate effectively with the kitchen and fellow team members
• Assist with packaging, light prep, or other tasks as needed

Farmers Market Responsibilities

Customer Service & Sales

• Greet customers warmly and provide product information and recommendations.

• Must have valid drivers license and clean driving record.
• Comfortable operating a large vehicle.

• Answer questions about ingredients, sourcing, preparation, and pricing.

• Take orders accurately and handle customer concerns or complaints professionally.

• Maintain a clean, welcoming booth space.

Product Handling

• Prepare and assemble food items (if applicable) following safety and quality standards.

• Restock displays and ensure products are attractively arranged.

• Monitor inventory levels and communicate when stock is running low.

• Follow food safety guidelines, including glove use, cross-contamination prevention, and temperature control.

Cash Handling & Transactions

• Process payments via cash, card, or digital systems.

• Count starting and ending cash drawers (if assigned).

• Issue receipts and manage small change efficiently.

Booth Setup & Breakdown

• Set up tent, tables, displays, signage, and equipment before market opens.

• Break down and pack equipment, supplies, and product at closing.

• Maintain organization of storage bins, tools, and packaging materials.

Brand Representation

• Communicate the business’s story, sourcing, and values.

• Share accurate information about product availability (e.g., only offered on Fridays).

• Handle customer expectations when items sell out.

Operational Support

• Track sales or note customer feedback for owners or managers.

• Help maintain compliance with market rules and health department regulations.

• Assist with transporting goods to and from the market.

What We’re Looking For:

• Weekend availability (Saturday & Sunday)
• Ability to stay calm and focused during busy service
• Friendly, professional demeanor with strong communication skills
• Comfort with multitasking and handling a line
• Previous experience in food service or hospitality is a plus
• Interest in pastries and hospitality is a bonus

To Apply:

Please submit your resume and a short note about yourself and your weekend availability.