At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at
**Job Function:**
Sales Enablement
**Job Sub** **Function:**
Sales Operations & Administration
**Job Category:**
Professional
**All Job Posting Locations:**
Allentown, Pennsylvania, United States
**Job Description:**
**About Orthopaedics**
Fueled by innovation at the intersection of biology and technology, we're developing the next generation of smarter, less invasive, more personalized treatments.
Are you passionate about improving and expanding the possibilities of Orthopaedics? Ready to join a team that's reimagining how we heal? Our Orthopaedics teams help keep more than 6 million people moving each year while delivering clinical and economic value to surgeons and healthcare systems.
Our teams build solutions for joint reconstruction; trauma and craniomaxillofacial; sports, extremities, and elective foot and ankle; spine; and robotics and digital surgery.
Your unique talents will help patients on their journey to wellness. Learn more at
**We are searching for the best talent for a** Field Sales Network - Senior Site Lead - Allentown. This role is based in Allentown, PA.
**Purpose:** The Allentown Site Lead is responsible for overseeing daily operations at the flagship Sales Office within the Field Sales Network (FSN), ensuring seamless case coordination, inventory management, and compliance with enterprise standards. This role combines strategic leadership with operational oversight to support sales consultants, regional managers, and cross-functional teams
**You will be responsible for:**
**Operational Leadership**
+ Serve as primary point of contact for site operations, ensuring alignment with FSN strategy and network workflows.
+ Maintain audit readiness through accurate case coordination, inventory tracking, and documentation.
**Team Management**
+ Assign structured daily tasks to team members to ensure accountability and efficiency.
+ Provide coaching and cross-training to maintain flexibility and coverage across roles.
**Stakeholder Communication**
+ Act as liaison between site operations and sales consultants/regional managers.
+ Communicate proactively on case readiness, failed orders, and urgent escalations.
**Logistics & Inventory**
+ Oversee sourcing and case preparation, including coordination of courier services.
+ Support redistribution of inventory to fill gaps across East Coast FSN sites.
**Continuous Improvement**
+ Identify process gaps and implement best practices for packaging, compliance, and operational efficiency.
+ Collaborate with leadership on SOP development and system integration initiatives.
Johnson & Johnson announced plans to separate our Orthopaedics business to establish a standalone orthopaedics company, operating as DePuy Synthes. The process of the planned separation is anticipated to be completed within 18 to 24 months, subject to legal requirements, including consultation with works councils and other employee representative bodies, as may be required, regulatory approvals and other customary conditions and approvals.
Should you accept this position, it is anticipated that, following conclusion of the transaction, you would be an employee of DePuy Synthes, and your employment would be governed by DePuy Synthes employment processes, programs, policies, and benefit plans. In that case, details of any planned changes would be provided to you by DePuy Synthes at an appropriate time and subject to any necessary consultation processes.
**Qualifications:**
Education: Bachelor's degree and/or equivalent work experience, required
EXPERIENCE AND SKILLS:
Required:
+ A minimum 10 years of work experience
+ Experience required within any of the following areas: distribution, manufacturing, logistics, supply chain, customer service, healthcare.
+ Proficiency in MS Office Suite proficiency preferred, including (Word, Excel, PowerPoint, and Outlook)
+ Knowledge of Warehouse Management Systems
+ Ability to work in complex environment with competing priorities and deadlines.
+ Demonstrated initiative, creativity, assertiveness, and proactive communication.
+ Strong interpersonal and communication skills
Preferred:
+ SAP knowledge Validated understanding of enterprise resource platforms and warehouse management systems
+ Experience building reports with visualization programs, e.g., PowerBI and/or Tableau. Experience Working in highly regulated industries
+ Agile operations ability and capability to manage or support projects.
+ Process Excellence training and/or certification or APICS certification Project Management Certification/Experience Sales or Sales support role experience
+ Warehouse Management System (WMS) and/or Transportation systems (TMS) experience
Other:
+ The role is based in Allentown, PA and 10% domestic travel to other sites as needed is required
Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.
Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants' needs. If you are an individual with a disability and would like to request an accommodation, please contact us via or contact AskGS to be directed to your accommodation resource.
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**Required Skills:**
**Preferred Skills:**
Analytical Reasoning, Coaching, Collaborative Selling, Communication, Competitive Landscape Analysis, Customer Centricity, Customer Intelligence, Customer Relationship Management (CRM), Data Savvy, Market Research, Operations Management, Performance Measurement, Problem Solving, Sales Enablement, Sales Support, Sales Training, Stakeholder Engagement