Revenue Director

Job Description

Job Description

Frost Brown Todd LLP, a national law firm with 1000+ legal and business professionals across eighteen offices, is currently searching for a strategic and results-driven Revenue Director to join our firm. This is a high-impact, full-time leadership position responsible for overseeing the firm’s revenue cycle and optimizing financial operations to support our continued growth and client service excellence.

The Revenue Director plays a critical role in shaping and executing the firm’s revenue strategy, with oversight of billing, collections, rate administration, e-billing, client credit evaluation, and inventory management. This position ensures the delivery of a seamless client experience, fosters team development, and drives continuous improvement across all revenue-related functions.

This is an exciting opportunity for a seasoned professional who thrives in a dynamic, fast-paced environment and is eager to contribute to the financial and operational success of a top-tier law firm.

Key Responsibilities:

• Provide daily oversight and strategic leadership for all billing, collections, rate management, and e-billing teams.
• Develop, implement, and continuously refine firmwide revenue cycle strategies to optimize cash flow, reduce aged receivables, and enhance overall financial performance.
• Lead rate management efforts by setting policies for billing rates, discounts, and client-specific rate arrangements, ensuring alignment with firm objectives.
• Oversee the development and management of integrated e-billing systems and processes to reduce invoice rejections, accelerate payments, and ensure adherence to client and outside counsel guidelines.
• Drive the adoption and optimization of technology solutions (e.g., Aderant and other revenue management systems) to increase automation, improve data accuracy, and streamline billing and collections processes.
• Collaborate closely with Finance, Pricing, Client Intake, Human Resources, IT, and other internal partners to enhance cross-functional workflows, improve communication, and align revenue management with broader firm goals.
• Establish and maintain processes to ensure time is entered accurately, billed timely, and collected according to existing terms.
• Evaluate client creditworthiness, determine appropriate retainers and credit limits, and develop guidelines to assist attorneys in client credit evaluation.
• Develop, oversee, and coordinate comprehensive onboarding, training, and development programs for attorneys, timekeepers, and revenue team members to ensure adherence to time entry standards, billing guidelines, and compliance requirements.
• Ensure firmwide compliance with outside counsel guidelines related to billing and collection procedures.
• Develop and maintain firmwide rate management processes, including a rate matrix to simplify client rate setup and ensure consistency across offices and practice areas.
• Manage annual updates to client rates and ensure compliance with outside counsel guidelines.
• Propose and draft revenue-related policies for review by the CEO, COO, CFO and the Finance Committee to support team and firm objectives.
• Review and approve write-downs and write-offs exceeding established thresholds and recommend policy and process improvements to mitigate future occurrences.
• Oversee firmwide client inventory, including regular monitoring and prioritization of work-in-progress and accounts receivable, conducting review sessions with Practice Group Leaders, and reporting critical findings to firm leadership and the Finance Committee.
• Oversee month-end billing and collection closing procedures to ensure timely and accurate financial reporting.

Job Requirements:

• Bachelor’s Degree in Accounting, Finance, Business Management, or a related field required.
• A minimum of ten years of progressive experience in billing, collections and revenue cycle management, preferably within a law firm or professional services environment.
• Strong knowledge of legal billing practices, e-billing systems, collections strategies, and client credit evaluation.
• Proven ability to perform strategic planning, prioritization, and execution of initiatives that drive revenue growth and operational excellence.
• Proven track record for improving process efficiencies and solving problems.
• Strong leadership and team development skills with an ability to motivate direct reports.
• Ability to work collaboratively across departments and influence stakeholders at all levels.
• High level of integrity, attention to detail, and commitment to client service excellence.
• Excellent written and verbal communication skills, with the ability to engage and collaborate effectively across all levels of the firm.
• Advanced analytical and problem-solving skills.
• Ability to manage multiple projects concurrently in a fast-paced environment.
• Ability to work over 40 hours per week and travel as needed across the firm’s national footprint. Weekend travel may be required from time to time.

Frost Brown Todd offers a competitive salary and a comprehensive benefits package including medical, dental, vision, life, disability, and 401k/profit sharing retirement package.

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.

Frost Brown Todd is fully committed to equality of opportunity in all aspects of employment. It is the policy of Frost Brown Todd to provide equal employment opportunity to all employees and applicants without regard to race, color, religion, national or ethnic origin, military status, veteran status, age, gender, gender identity or expression, sexual orientation, genetic information, physical or mental disability or any other protected status.