Dental receptionist / admin

Family and Cosmetic Dentistry
Clifton Heights, PA
Experienced Insurance Coordinator / Front Desk Specialist — Patient-Focused Dental Practice

We are seeking a reliable, detail-oriented Insurance Coordinator / Front Desk team member to manage insurance verification and claims, coordinate patient finances, and deliver exceptional front-desk service. This part-time role (approx. 30–32 hrs/week) requires strong organizational skills, clear communication, and experience in a dental office environment.

David Freilich DMD is a multi-doctor, family dental practice committed to compassionate, patient-centered care. We serve a diverse community, focus on long-term patient relationships, and support a collaborative, respectful workplace where staff development and high-quality service are priorities.

Title

Dental receptionist / admin

Job Description

Verify patient dental insurance eligibility and benefits; obtain pre-authorizations as needed

Prepare, submit, and follow up on dental insurance claims

Estimate patient financial responsibility and present treatment plan cost options

Collect and post patient payments; process refunds and manage daily cash reconciliation

Schedule and confirm appointments; manage recall and reminder systems

Greet patients, check them in/out, and maintain a professional front-desk presence

Answer multi-line phone system, triage calls, and respond to patient inquiries

Maintain accurate patient records and ensure HIPAA-compliant handling of confidential information

Coordinate with clinical staff to support efficient patient flow

Perform general administrative tasks (filing, scanning, correspondence, office supplies)

Salary Range

part-time $20 - $22 per hour

- Competitive salary based on qualifications and experience.

Benefits

401(k), 401(k) matching, paid time off, employee discount, dental insurance

Shift & Schedule

Monday: 9:00 AM – 7:00 PM

Tuesday: 9:00 AM – 6:00 PM

Wednesday: 9:00 AM – 7:00 PM

Thursday: 9:00 AM – 6:00 PM

Friday: 9:00 AM – 1:00 PM

Requirements

Minimum 1 year of dental front office experience, including insurance coordination and payment processing

Proven experience submitting and following up on dental insurance claims

Strong customer service and verbal communication skills

Solid organizational skills and ability to multitask in a busy office

Basic computer proficiency (scheduling, email, electronic patient records)

Ability to handle confidential patient information in accordance with HIPAA

Professional, friendly demeanor and reliable attendance

Legal authorization to work in the U.S.; ability to commute to Clifton Heights, PA

Preferences

Experience with Dentrix and Dexis or similar dental software

Familiarity with ADA codes and dental billing practices

Prior experience with multi-doctor or PPO/fee-for-service dental offices

Experience posting payments and reconciling daily transactions

Bilingual language skills a plus

Hiring Process

[1] Please apply through the Jobley application form

[2] A recruiter will contact you to schedule an interview

[3] Interview

[4] Job offer

[5] While proceeding with the hiring process, please apply for the Jobley Bonus through your Jobley account.

*The average time from application to job offer is about one week to one month.

*If you are currently employed and have difficulty changing jobs right now, schedules can be discussed.

Jobley Bonus

$37

If you land this job through Jobley, you will be eligible for a jobley bonus.

Posted 2026-06-03

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