Rooms Leader in Development
- Will learn and perform all aspects of Front Office and Housekeeping operations
- Oversees the performance of staff and takes corrective actions when necessary
- Scheduling of staff
- Maintains accurate payroll records to ensure staff is paid correctly
- Cleaning and inspecting guest rooms
- Responds to guest requests and complaints as required
- Monitor's product inventory and order additional products as necessary
- Interviewing and selection of staff
- Follow up on established training steps.
- Handle guest comments and complaints and ensure guest satisfaction.
- Communicate with guests and receive feedback.
- Ensures that all housekeeping Front Office operations are performed according to Omni Hotels standards
- Will be responsible for meeting with Division head weekly, Director of Human Resources each month and corporate mentor bi-monthly
- An Associate's degree or higher is required, preferably in Hospitality Management.
- Previous Housekeeping or Rooms Division experience is preferred.
- Must be willing to work 47.5 hours per week with a flexible schedule.
- Willingness to relocate upon completion of the program to ensure timely promotion to a management role
- Previous experience in a hotel or a related field preferred
- Has strong interpersonal skills and is customer service oriented with a sincere, helpful, caring and friendly personality
- Projects enthusiasm, professionalism and a positive attitude at all times
- Pays precise attention to detail, order and cleanliness
- Has outstanding written and verbal communication skills, and exceptional phone manner
- Able to adapt in a fast paced, constantly changing environment within a dynamic work schedule
Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to [email protected] .
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