Senior Application Systems Admin (Senior Encompass Administrator)

Join an award-winning company!

Who are we?

Since 1967, Toll Brothers has been building luxury homes and communities in the best locations in the U.S. Today, we’re a Fortune 500 company operating in over 50 markets across more than 20 states. We’re the country’s premier luxury builder with the widest range of products in the industry, including traditional single-family homes, active adult, hi-rise condos, apartment rentals, urban redevelopment, and student housing.

From the homes we build to the talent we recruit, we know that to be the best, we have to work with the best. Toll Brothers is a place where diverse perspectives and experiences are welcomed and where employees of all backgrounds are treated with fairness, dignity and respect. We believe every employee should feel safe to be their true and authentic self at work. Our employees are our family, and we strive to uphold the values that our founders instilled in us, creating an exceptional place to work that is inclusive to all.

Toll Brothers seeks a Mortgage Reporting Developer and LOS Admin to provide ongoing support for the Loan Origination System used by Toll Brothers Mortgage , a fully-owned subsidiary.

What is the opportunity?

This positions is hybrid with 2 days required on-site.

The Sr Application Systems Admin will primarily be focused on 1) projects of medium /large/enterprise in scope and 2) serve as a third tier for the day-to-day mortgage application support. The nature of the projects will primarily be large enhancements / new functionality that are department roadmap and/or enterprise strategic initiatives. In addition, some mid-size projects that are more complex in nature.

What are the primary responsibilities?

• Design, develop, and execute advanced configuration changes in Encompass to 1) remediate issues and 2) implement new functionality/features.
• Manage a project portfolio and milestones/delivery dates for each project. For assigned projects, execute all tasks related to the following roles: project management, business analysis / documenting and gathering requirements, solution design, development (Encompass configurations), and quality assurance testing. Furthermore, support the 1) business in user acceptance testing 2) training department for update of desk guides. Execute deployment of solutions and ensure adoption during enterprise rollout.
• On projects that require the development team, assist on an as needed basis with eliciting/documenting requirements and internal IT quality assurance testing. Furthermore, coordinate and monitor project tasks with other IT entities outside of Mortgage Application Support, such as DBAs, InfoSec, Networking, etc.
• Design and development of dashboards and reports in Power Bi from a maintained data set in Snowflake.
• Act as tier 3 support by fielding all support tickets escalated from tier 2. Perform root cause analysis, determine is solution, and execute remediation thru performing advanced configuration in Encompass. If needed, escalate to development team and monitor to ensure completion.
• Develop strong relationships with business owners and a solid understanding of their processes and data.
• Participate in team meetings and perform normal administrative duties such as status reporting. Assist leadership and management with various administrative tasks
• All other duties as assigned

This is an excellent opportunity to join one of the nation's most respected Fortune 500 companies!

Does this describe you?

• Must be a team player and self-starter
• Strong analytical and problem-solving skills
• Strong customer focus and effective communication skills
• Ability to interface with all levels of the organization

Do you have these ?

• Essential:
  • Ellie Mae Encompass Certified Admin
  • 8+ years’ experience as Encompass Administrator, including mastery of Form Builder and writing of business rules using VB.NET
  • 2+ years report and dashboard development experience using Power BI
  • 10+ years’ experience with Mortgage Banking Operations, Secondary, or Production
• Preferred:
  • Bachelor’s degree
  • Familiarity with Developer Connect and leveraging APIs for automation
  • Encompass web form customization using Javascript, .Net, and C#
  • Experience with Optimal Blue, Simple Nexus / nCino, SnapDocs, OCR, RPA, and AI
  • Experience with Snowflake and ETL
  • Experience authoring / trouble shooting SQL stored procedures
  • Familiarity with design and development of Encompass plugins
  • Previous implementation experience of mortgage related applications / systems
  • Management experience in Mortgage Banking Operations, Secondary, or Production
  • Ability to work hybrid from home and at our Corporate office located in Fort Washington PA

We offer an excellent compensation and benefits package that includes comprehensive medical/dental, 401(k) with a company match, discounted stock purchase, discounts on mortgages, homes, and much more!

Come see why Toll Brothers has been attracting and retaining some of the best professionals in the industry!

APPLY ONLINE TODAY!

Toll Brothers is committed to ensuring equal employment opportunity. All employment decisions, policies, and practices are in accordance with applicable federal, state, and local anti-discrimination laws. Toll Brothers will not engage in or tolerate unlawful discrimination (including any form of unlawful harassment) on account of a person's sex (including pregnancy), age, race, color, religion, national origin, ancestry, citizenship, physical or mental disability, sexual orientation, gender nonconformity, status as a transgender individual, gender identity, genetic information, marital status, family responsibility, armed services, or any other status protected by law.

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