Senior Automation Systems Reliability Technician

MSC - North America
Jonestown, PA

Shape the uptime of our Customer Fulfillment Center

Picture your day: you arrive to a humming CFC, scan overnight alerts, and prioritize preventive tasks on conveyors, robotic packing cells, AMRs, and print-and-apply systems. A sorter motor shows early signs of failure—you diagnose, source parts, and return the line to peak performance before the first shift ramps up. By afternoon, you’re mentoring a junior tech through safe LOTO steps and reviewing PLC fault codes to eliminate a recurring jam. You wrap up by logging work orders and scheduling the next PMs to keep operations running flawlessly.

What you’ll do

  • Own preventive and corrective maintenance on automated equipment across the CFC—conveyors, merges, sorters, VFDs, motors, robotic packing, AMRs, and print-and-apply labelers.
  • Lead by example: guide less-experienced technicians on equipment operation, troubleshooting, safe work practices, and documentation.
  • Plan and execute routine PMs; identify, order, and replace parts to complete repairs quickly and accurately.
  • Respond to service requests with minimal supervision, troubleshoot controls and mechanical issues, and resolve faults without disrupting distribution operations.
  • Interpret machine and building drawings and use them to diagnose issues efficiently.
  • Keep the workshop organized; maintain test gear, tools, and maintenance equipment.
  • Champion safety—document potential hazards, communicate them to the Facility Maintenance Manager and Maintenance Supervisor, and follow established SOPs and LOTO.
  • Support our Safety Culture and MSC Culture; participate in safety teams, offer safety improvements, and help leaders identify and mitigate risks.
  • Enter accurate data for work orders and time sheets; participate in special projects and other duties as needed.

What you bring

  • High school diploma or equivalent; certification or degree in a related maintenance discipline.
  • 5+ years of hands-on, job-related maintenance experience in industrial/warehouse environments.
  • Training on automation equipment and 2+ years troubleshooting/repairing controls, including PLC-based systems (programming a plus, not required).
  • Strong knowledge of conveyor components (merges, sorters, VFDs, motors) and proficiency reading electrical, hydraulic, and pneumatic schematics.
  • Comfort operating scissor/boom lifts and working at heights up to 50 ft; strict adherence to LOTO.
  • Calm under pressure with a bias for speed and efficiency.
  • Experience with robotic packing, AMR, modular picking, and print-and-apply labelling systems.
  • Advanced computer skills (Word/Excel); ability to learn CMMS and quality/warehouse software.
  • Forklift licensed; must obtain MSC license to drive warehouse vehicles within specified time requirements.

Physical demands and work environment

  • Regular sitting, standing, walking; climbing stairs/ladders; balancing; stooping; kneeling.
  • Lift, carry, push, or pull up to 75 lbs (individual or team lift as appropriate).
  • Operate at heights up to 50 ft and wear required PPE.

Tools and tech you’ll use

  • Warehouse Management Software and Quality Control Software
  • Conveyor systems and associated power tools
  • HVAC systems as applicable to facility maintenance
  • Microsoft Excel and other basic computer tools

Your core strengths

  • Equipment and mechanical troubleshooting
  • Maintenance and repair execution
  • Warehouse and distribution experience
  • Meets physical requirements; High School/GED
  • Basic computer skills, including Microsoft Excel

Accessibility and notices

Below are statements included verbatim from the original posting:

Other:

The physical demands described here are representative of those that must be met by an associate to

successfully perform the essential functions of this job. Reasonable accommodations may be made to

enable individuals with disabilities to perform the essential functions.

*INDICATES ESSENTIAL DUTIES

To perform this job successfully an associate must be able to perform each essential duty satisfactorily.

The requirements listed below are representative of knowledge, experience level and abilities required.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential

duties.

Posted 2026-02-18

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