Care Coordinator
Are you a compassionate and organized individual committed to exceptional customer service? Griswold Home Care for Lehigh Valley is seeking a new Care Coordinator to join our team. If you're passionate about enhancing lives and helping our clients achieve a sense of assurance and independence, this role is for you. About Us: At Griswold, we're dedicated to empowering individuals to enjoy the freedom they desire and the peace of mind they deserve. Our commitment to "live assured" is the driving force behind everything we do, and it's a promise we confidently uphold thanks to our exceptional team members like you. Compensation: $45,000 - $50,000 per year You'll play a vital role in our mission by:
- Matching clients with caregivers to ensure exceptional care standards.
- Building and nurturing strong relationships with clients and caregivers.
- Conducting retention visits for seamless transitions.
- Efficiently managing billing and payroll on a weekly basis.
- Performing comprehensive assessments to understand clients' unique needs.
- Support our diverse census of clients and care staff with respect and compassion.
- Participating in on-call duties on a rotational basis.
- Generous Time Off: Enjoy 8 Paid Holidays, 6 Wellness Days, 2 Volunteer Days, and vacation days that increase with your tenure.
- Comprehensive Benefits: We offer medical, dental, and vision insurance.
- Professional Growth: Access to Continuing Education and Professional Development Training.
- Financial Security: Benefit from a 401k Retirement Plan with Employer Match.
- Additional Perks: Life Insurance, Pet Insurance, Short and Long Term Disability Insurance, Norton Lifelock, Legal Benefits, Flexible Spending Account.
- An associate degree in Human Services or a related field (preferred but not required).
- Relevant experience, especially in home care and scheduling (a plus).
- Exceptional verbal and written communication skills.
- A valid driver's license and current car insurance.
- Proficiency with Microsoft Office and excellent computer skills.
- A pleasant phone manner and a strong desire to help others.
- Creative problem-solving abilities, organization, and attention to detail.
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