Senior Quality Engineer

Dorman was founded on the belief that people should have greater freedom to fix motor vehicles. For over 100 years, we have been driving new solutions, releasing tens of thousands of aftermarket replacement products engineered to save time and money, and increase convenience and reliability. Founded and headquartered in the United States, we are a pioneering global organization offering an always-evolving catalog of automotive, heavy-duty and specialty vehicle products. Today, we have more than 3,500 employees across 29 different locations, with a family of brands that also includes SuperATV and Dayton Parts. Publicly traded under the stock ticker DORM, reaching a revenue of $2 billion in 2024.

Everyone who works at Dorman is called a Contributor. We need everyone, regardless of role and experience, to contribute to our success. That means everyone has a unique ability to make an impact on the business. We encourage all our Contributors to bring their authentic selves to work. The freedom to pursue new ideas, offer different perspectives, and grow in your career is fundamental to working at Dorman.

Job Summary

The Quality Team is looking for an experienced Quality Engineer to join our team. This position will be responsible to lead the quality engineering functions for one automotive business unit. Activities are to ensure Customer requirements are understood and fulfilled, provide guidance to SQE in supplier development, determine product inspection plans including supplier source inspection prior to product launch. Then monitor customer performance, drive internal process performance reviews, manage corrective & preventive quality actions, and perform project management activities related to new product launches and existing product platforms. This opening will work closely with the supplier design engineers, purchasing, supply chain management and quality leadership.

This is a hybrid role, onsite in our corporate headquarters in suburban Philadelphia (Colmar, PA) Monday through Thursday with the ability to work from home on Friday.

Primary Duties

• Utilize the IATF 16949 standard and Customer specific requirements to develop the business unit’s quality system processes
• Collaborate with supplier quality engineers to identify and improve quality systems and identify process improvement opportunities such as implementation of statistical process control, waste reduction, mentor suppliers on process validation, etc.
• Work with SDEs to implement effective process controls, including supplier process 8D (corrective actions, preventive actions)
• Ensure compliance in all 18 elements of new Production Part Approval Process in timely manner
• Ensure quality issues for new and existing products are addressed proactively using Advanced Quality Planning tools including FMEA, Control plans, Process Flow Charts, Statistical Process Capability and Design of Experiments
• Create and implement plans for incoming inspection and source inspection
• Monitor customer warranty portals and take appropriate action on any non-conforming product
• Educate contributors on quality system requirements, as well as problem solving and continuous improvement methodologies and other industry best practices
• Drive and facilitate continual improvement efforts and provide Quality System support for internal operations such as receiving inspection, first article inspections, and control of nonconforming products
• Monitor OE Customer feedback systems daily
• Support local site quality and operations
• Maintain a Customer warranty rate of <5000 ppm (0.5%)
• Respond to Customer quality requests within QMS defined time requirements

Qualifications

• Experience working with IATF 16949 and ISO9001 quality management systems
• Demonstrated ability to work on cross–functional teams and ability to lead projects in a flexible and fast-paced work environment
• In depth knowledge of various manufacturing processes including but not limited to: machined, casted & molded components, as well as testing of these materials & products
• Working knowledge of product qualification testing, inspection tools & equipment, supplier quality activities
• Working knowledge of root cause analysis techniques: 8D, 3x5Y, Shainin, DFSS, DMAIC
• Working knowledge of APQP processes: DFMEA, PFMEA, Control Plans, and PPAP
• In depth knowledge of PCB and electronic assemblies, ESD handling, and packaging a plus
• Certification or working knowledge of JSTD-001, IPC-A-610 & IPC-A-600 a plus
• Demonstrated excellent written and oral communication skills
• Demonstrated effective project management skills
• Experience in peer review of common engineering documents (drawings, specifications, standards, procedures)
• Computer skills in Microsoft Office Suite; focus on Excel, PowerPoint, and Word
• Physical Requirement: Capability to lift 20 pounds
• Working Conditions: While performing the duties of this job, the employee is regularly required to reach, swivel, carry items from one location to another, and speak and actively listen. Noise level is usually moderate

Education / Experience

• BS degree in engineering discipline; minimum 10 years’ experience working on product/process projects
• Minimum 5 years’ experience in root cause analysis/problem solving
• Experience within manufacturing environments; good understanding of manufacturing processes
• Current certification, or pursuit of, an ASQ certification or equivalent

#LI-EK1

Dorman Products is an equal opportunity employer; we value a combination of ideas, perspectives, and cultures at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sex, gender identity, sexual orientation, age, marital status, veteran status, or disability status. EEO/AA Employer M/F/D/V.