Call Center Support Coordinator
Location : Hanover, PA
Hours/Schedule : Hybrid; 8-4 M-F & 9-5 M-F
Type: Contract
Overview
Leading food manufacturing company looking for an experienced Customer Service/Coordinator I. Ideal candidates should have a customer service background and comfortability working in a call center role.
Responsibilities
A customer service assistant is the primary point of contact between a business and its customers. If customers want to place an order, find information, get advice, return a purchase or make a complaint, they will invariably talk to a customer service assistant. The job is ubiquitous in business -- every company has customers to care for -- and may go by other titles, such as information assistant or retail assistant. Customer service assistants may work with customers by phone, online or in person.
Requirements
• Customer service background
• Basic Microsoft Office skills (especially Excel, Word, Outlook, Teams)
• Should be able to do basic data entry, upload files, and manipulate data
• Tech-savvy and comfortable in a fast-paced, phone-heavy environment Benefits
System One offers eligible employees health and welfare benefits coverage options, including medical, dental, vision, spending accounts, life insurance, voluntary plans, and participation in a 401(k) plan. Ref: #558-Scientific
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