Office Administrator

Office Administrator

Bird-in-Hand, PA

Are you a steady, reliable professional who enjoys keeping communication and office operations running smoothly?

Why You'll Love Working with Us:

• Central, Trusted Role: Serve as a key point of coordination within the office, supporting customers, sales, and internal operations.
• Variety in Your Day: Handle customer communication, process orders, coordinate internally, and assist with accounting tasks so no two days look the same.
• Ownership & Autonomy: Manage customer communication and order flow with trust and minimal micromanagement.
• Relaxed, Low-pressure Environment: Work in a steady atmosphere where expectations are clear, and leadership values honesty and transparency.
• Established & Family-owned: Join Monterey Door, a family-owned business serving Lancaster County since 1987, with a strong reputation for quality and service.

Since 1987, Monterey Door has served Lancaster County and surrounding areas, offering premium overhead garage doors at competitive prices. As a family-owned and operated business, we prioritize customer satisfaction through fast, efficient, and friendly service.

What You'll Do as an Office Administrator:

• Serve as the primary point of contact for incoming calls and emails, answering customer questions or directing them to the right team member.
• Manage product lead times, process service requests, and create internal work orders.
• Receive, enter, confirm, & coordinate customer orders, routing new sales inquiries to the Sales team.
• Enter credit card transactions, process accounts payable, and manage customer invoices.
• Maintain organized digital and physical records.
• Order office supplies and support daily administrative operations.

Our Ideal Office Administrator:

• Experienced: 2+ years of administrative or clerical experience required. Accounts receivable and accounts payable experience helpful, but willing to train.
• Excellent Communicator: Communicates clearly with customers, answers questions patiently, and routes inquiries to the right team members.
• Detail-oriented: Processes orders and invoices accurately and keeps records organized.
• Team Player: Works well with office staff and supports smooth day-to-day operations.
• Professional: Maintains a modest business casual appearance consistent with a customer-facing office environment.
• Computer Skills: Comfortable using Microsoft Office Suite. QuickBooks experience helpful.

What We Offer Our Office Administrator:

• Full-time, Monday-Friday 
• $24-$28/hour, DOE
• Health insurance options
• Paid vacation and holidays
• End-of-year profit sharing
• Established, family-owned, faith-based business with long-term stability

To Apply

If you have experience in office administration, customer service, and managing order processing and invoicing, please apply directly through this ad.

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REQUIREMENTS

• 2+ years of administrative or clerical experience required
• Accounts receivable and accounts payable experience helpful
• QuickBooks experience
• Microsoft Office experience