Nutrition Tech

UPMC Hamot is hiring a Nutrition Tech to join our team!

This position is part-time, hours vary between 1st and 2nd shift.

Title and Salary will be determined based upon education and experience.

Purpose: The Nutrition Tech is responsible for operating the call center where patients call down to place their meal orders, and/or taking meal orders at the bedside. Utilizing a computerized menu system, the Nutrition Tech guides the patient through the menu-ordering process, within the constraints of their therapeutic diet order and safety considerations.

Responsibilities:

• Strictly ensures safety precautions and enters Special Service instructions into patient records (e.g., Safety Trays, Aspiration Precautions, Nissen considerations, Missed Meals).
• Confidentially uses the electronic health record to verify diet orders, enteral feedings, and food allergies.
• Assists with inpatient meal trayline or meal delivery as needed.
• Performs duties in accordance with system-wide competencies and behaviors.
• Performs other duties as assigned.
• Demonstrates the ability to obtain and interpret information based on age-specific needs.
• Ensures accurate implementation of diet prescriptions.
• Demonstrates exceptional customer service in all interactions.
• Completes all clerical activities and processes orders appropriately.
• Completes assigned patient-related activities.
• Participates in meal tray and nourishment delivery.
• Supports positive working relationships and participates in performance improvement activities.
• Demonstrates commitment to service excellence by meeting the needs of patients, families, physicians, and coworkers with accuracy, timeliness, coordination, and thoroughness.
• Operates the Computrition Hospitality Suite computerized menu program.
• Guides inpatients with care and compassion through meal and snack ordering within prescribed therapeutic diet restrictions.
• Coordinates and communicates diet-related care with patients, nursing, registered dietitians, trayline workers, tray passers, and cooks.
• Handles diet office phone calls and communicates issues to appropriate departments.
• Accurately inputs nutritional supplements per physician, RN, and RDN orders.
• Accurately executes enteral tube feeding orders.
• Communicates out-of-stock items to patients as needed.
• Maintains and prints 10 a.m., 2 p.m., and HS snacks/nourishments.
• Communicates TPN consults and other nutrition-related issues to registered dietitians.
• Troubleshoots diet order and trayline conflicts.
• Inputs and processes special diet considerations such as gastric bypass diets, calorie counts, and safety-related modifications.