QE Lead

QE Lead

Position Description
CGI is looking for an experienced Quality Engineering Lead to join our Enterprise Document Management team, supporting our client which is a large US Bank, working in an advanced technology environment. The Senior Quality Engineering Lead is responsible for defining and driving the quality strategy, validation standards, and release readiness for the Document Management platform, focused on user-centric application capabilities and integration across existing enterprise systems.

This role establishes quality frameworks, automation strategies, and validation models across document access, metadata integrity, search (including vector-based semantic retrieval), and governance controls, forming the foundation for AI-powered search and agentic workflows. The candidate for this role will be expected to be onsite five days a week at our client site in Pittsburgh PA.

For this role on this particular client engagement, employer sponsorship of immigration related visa and/or green card status as part of the PERM process will not be available.

Your future duties and responsibilities
Quality Engineering Strategy & Leadership

Define and own the end-to-end quality strategy, standards, and release governance
Establish quality gates, automation frameworks, and validation metrics across application and integration layers
Partner with Engineering, Product, and Architecture to drive shift-left quality practices and early defect prevention
Enable data-driven release decisions, providing clear visibility into quality metrics, risks, and readiness
Provide technical leadership and oversight across QE practices, automation, and continuous improvement
Document Management Application + Existing System Integration

Define and lead end-to-end validation strategies for document management workflows, including document submission, access, and retrieval across systems
Establish validation frameworks for search and retrieval capabilities, including:
Metadata-driven and full-text search
Vector-based semantic search (embedding similarity, ranking accuracy, relevance tuning)
Entitlement enforcement and context-aware results
Define and govern validation for metadata quality, taxonomy alignment, and data integrity across systems
Ensure document lifecycle and governance validation, including retention, auditability, traceability, and compliance enforcement
Lead validation of AI-powered retrieval and agentic workflows, ensuring accuracy, grounding, and consistency
Define and oversee validation of federated integrations, ensuring consistency in document access, metadata alignment, and cross-system behavior
Establish testing strategies for API and event-driven integrations, including data integrity, resilience, retry handling, and failure scenarios
Ensure end-to-end traceability, auditability, and regulatory compliance across application and integration layers
Define and oversee security and access control validation (RBAC) across all document and retrieval scenarios
Lead performance and scalability testing strategies for search, retrieval, and integration workloads
Drive automation-first quality practices, including CI/CD-integrated test pipelines and continuous validation
Establish quality observability, including dashboards, reporting, and actionable insights on coverage, defects, and system performance

Required qualifications to be successful in this role
Bachelor’s degree in Computer Science, Information Systems, Engineering, or equivalent practical experience
6–10 years of experience in quality engineering, software testing, or enterprise platform validation
3+ years leading quality strategy or providing technical leadership on large-scale delivery programs
Proven experience validating document management systems, enterprise search platforms, or metadata-driven applications
Strong expertise in test strategy design, quality gates, and automated validation frameworks
Experience testing API-driven, microservices, and event-driven architectures
Hands-on experience with Microsoft Azure, CI/CD pipelines, and test automation frameworks
Strong understanding of:
Search relevance and metadata validation
Vector/semantic search and AI-driven retrieval validation
Experience validating security, RBAC, and compliance controls in regulated environments
Familiarity with AI/ML, LLM-based retrieval, or agentic workflows
Strong communication skills with ability to present quality metrics, risks, and release readiness to stakeholders
Other Information:

CGI is required by law in some jurisdictions to include a reasonable estimate of the compensation range for this role. The determination of this range includes various factors not limited to skill set, level, experience, relevant training, and licensure and certifications. To support the ability to reward for merit-based performance, CGI typically does not hire individuals at or near the top of the range for their role. Compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range for this role in the U.S. is $58,800.00 - $156,700.00.

CGI’s benefits are offered to eligible professionals on their first day of employment to include:
• Competitive compensation
• Comprehensive insurance options
• Matching contributions through the 401(k) plan and the share purchase plan
• Paid time off for vacation, holidays, and sick time
• Paid parental leave
• Learning opportunities and tuition assistance
• Wellness and Well-being programs

Other Information:

CGI is required by law in some jurisdictions to include a reasonable estimate of the compensation range for this role. The determination of this range includes various factors not limited to skill set, level, experience, relevant training, and licensure and certifications. To support the ability to reward for merit-based performance, CGI typically does not hire individuals at or near the top of the range for their role. Compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range for this role in the U.S. is $62,900.00 - $139,300.00.

CGI’s benefits are offered to eligible professionals on their first day of employment to include:
• Competitive compensation
• Comprehensive insurance options
• Matching contributions through the 401(k) plan and the share purchase plan
• Paid time off for vacation, holidays, and sick time
• Paid parental leave
•Learning opportunities and tuition assistance
• Wellness and Well-being programs

Together, as owners, let’s turn meaningful insights into action.

Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…

You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.

Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.

You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

Come join our team—one of the largest IT and business consulting services firms in the world.

Qualified applicants will receive consideration for employment without regard to their race, ethnicity, ancestry, color, sex, religion, creed, age, national origin, citizenship status, disability, pregnancy, medical condition, military and veteran status, marital status, sexual orientation or perceived sexual orientation, gender, gender identity, and gender expression, familial status or responsibilities, reproductive health decisions, political affiliation, genetic information, height, weight, or any other legally protected status or characteristics to the extent required by applicable federal, state, and/or local laws where we do business.

CGI provides reasonable accommodations to qualified individuals with disabilities. If you need an accommodation to apply for a job in the U.S., please email the CGI U.S. Employment Compliance mailbox at [email protected] . You will need to reference the Position ID of the position in which you are interested. Your message will be routed to the appropriate recruiter who will assist you. Please note, this email address is only to be used for those individuals who need an accommodation to apply for a job. Emails for any other reason or those that do not include a Position ID will not be returned.

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All CGI offers of employment in the U.S. are contingent upon the ability to successfully complete a background investigation. Background investigation components can vary dependent upon specific assignment and/or level of US government security clearance held. Dependent upon role and/or federal government security clearance requirements, and in accordance with applicable laws, some background investigations may include a credit check. CGI will consider for employment qualified applicants with arrests and conviction records in accordance with all local regulations and ordinances.

CGI will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with CGI’s legal duty to furnish information.