Registered Nurse-Virtual Care Nurse Triage Call Center - Days

**Schedule** Part-Time: 40 hours/biweekly Selected candidates will interview on-site in York, PA. Employees in this position attend meetings/trainings onsite in York, PA as needed. Rotating six week standard schedule Dayshift with Weekend Commitment **General Summary** Provides virtual nursing care to a diverse population of patients by using remote monitoring technology software and related electronic health record. Works in partnership with the Clinical Nurse and in accordance with the principles of patient and family-centered care based on the nursing process and according to the clinical standards of the hospital. Coordinates care planning with other disciplines. Coaches and mentors novice nurses. **Duties and Responsibilities** **Remote Work Capable** **Essential Functions:** + Coaches and mentors the novice nurse in developing clinical reasoning skills. + Independently, and in partnership with clinical nurse, recognizes subtle changes in condition and assists in modifying the plan of care accordingly. Initiates emergency action in response to acute risk situations. Responds in a timely way to alarms and communicates/reports abnormalities promptly to clinical nurse. + Uses patient biometric, physiological, and vital sign data to provide and evaluate nursing care that promotes goal-directed change and will achieve optimal patient outcomes. + Communicates changes in the patient's condition and actual and potential problems concerning patients, families, and staff to the clinical nurse. + Independently, and in partnership with clinical nurse, evaluates and monitors the effectiveness of interventions and progress toward outcomes for patients. Initiates interdisciplinary collaboration in evaluation of patient progress. Identifies and facilitates individualized patient needs for transfer/ discharge and includes patient/family in decisions. + Documents in the electronic health record, and all event associated communications with highest quality. + Maintains advanced knowledge of electronic health record and all associated software and applications. Able to trouble-shoot minor technical challenges after appropriate training. + Begins reading current literature. Expresses interest in evidence-based research and its application to best practice. Understands clinical relevance and its impact on patient outcomes. + Seeks learning opportunities and resources beyond own work environment and incorporates into practice the new knowledge and skills acquired. Required education and competencies completed. Encouraged to share pertinent information and job knowledge, related to readings, educational programs and participation in professional organization activities. + Actively promotes an environment conducive to professional practice, interdisciplinary collaboration, and patient and staff safety. Supports Shared Decision Making by unit and/or hospital-wide committee membership or by supporting and helping fellow co-workers attend committee meetings and/or work on SDM projects. + Demonstrates leadership at point of care. + Provides leadership for problem solving and goal formation. Applies current WIGs to care delivery. + Promotes cooperation and communication among all team members. Seeks opportunities to assist co-workers without compromising individual responsibilities. Gives feedback to team members about unique strengths and contributions. Consistently interacts with others in a manner that is perceived to be positive and supportive. + Displays conflict resolution and negotiation skills to maximize team performance. Provides feedback in a positive and respectful way. Aware of and investigates events that led to conflict; recommends preventative measures or solutions. + Variation of duties may result based on the assigned customer care unit(s). This may include differences in the specific clinical skills required of the RN. Unit based skill lists outline expectations beyond the house wide RN requirements. SYS-NURS-L Nursing Education Requirements Policy outlines current certification(s) required for specific areas of nursing practice and is considered to be part of the job description. + Variation of duties may result based on the assigned customer care unit(s). This may include differences in the specific clinical skills required of the RN. Unit based skill lists outline expectations beyond the house wide RN requirements. SYS-NURS-L Nursing Education Requirements Policy outlines current certification(s) required for specific areas of nursing practice and is considered to be part of the job description. + In addition to requirements specified in the license and certification section below, current BLS certification for all areas of nursing practice is required.Current certification may be required for the following areas of nursing practice:Emergency Care Center - ACLS, PALSIntensive Care Center & MSCC Lead - ACLS, PALSL&D - ACLS, NRP, - Experienced L&D nurses will obtain within 6 months and new L&D nurses will obtain at 1 year of experienceNICU - NRPPEDS - PALSPCC/PACU/ENDO - ACLS, PALSProcedural - ACLS **Common Expectations:** + Demonstrates knowledge of the principles of growth and development over the life span of the assigned patient population. Assesses and interprets patient age specific data and assists the clinical nurse to provide appropriate, age specific treatment. + Demonstrates a commitment to patient, visitor and staff by: complying with all applicable safety regulations; learning the impact of medical errors and methodology that will lead to reduction of errors; reporting actual and potential errors, as well as hazardous conditions; identifying opportunities to standardize processes and "error proof" systems that will lead to increased safety; and participating in safety education programs and root cause analyses as required. + Enhances professional growth and development through advanced/continuing education to maintain up-to-date knowledge, skills, and competencies. + Maintains established policies and procedures, objectives, quality assessment, safety, environmental and infection control standards. + Provides outstanding service to all customers using caring behaviors; fosters teamwork; and practices fiscal responsibility through improvement and innovation. **Qualifications** **Minimum Education:** + Diploma Program Required or + Associates Degree Required + Bachelors Degree Bachelors of Science, Nursing Preferred **Work Experience:** + 3 years Required **Licenses:** + Licensed Registered Nurse Upon Hire Required or + Registered Nurse Multi State License Upon Hire Required and + Basic Life Support Upon Hire Required **Knowledge, Skills, and Abilities:** + Excellent computer skills + Highly organized + Proven outstanding interpersonal skills + Demonstrated ability to function as a team player + Excellent professional written and verbal communication skills + Excellent teamwork skills + Ability to work independently and as an integral part of a collaborative team **Benefits Offered:** + Comprehensive health benefits + Flexible spending and health savings accounts + Retirement savings plan + Paid time off (PTO) + Short-term disability + Education assistance + Financial education and support, including DailyPay + Wellness and Wellbeing program + Caregiver support via Wellthy + Childcare referral service via Wellthy WellSpan Health's vision is to reimagine healthcare through the delivery of comprehensive, equitable health and wellness solutions throughout our continuum of care. As an integrated delivery system focused on leading in value-based care, we encompass more than 2,300 employed providers, 250 locations, nine award-winning hospitals, home care and a behavioral health organization serving central Pennsylvania and northern Maryland. Our high-performing Medicare Accountable Care Organization (ACO) is the region's largest and one of the best in the nation. With a team 23,000 strong, WellSpan experts provide a range of services, from wellness and employer services solutions to advanced care for complex medical and behavioral conditions. Our clinically integrated network of 3,000 aligned physicians and advanced practice providers is dedicated to providing the highest quality and safety, inspiring our patients and communities to be their healthiest. WellSpan Medical Group The WellSpan Medical Group is comprised of almost 5,000 employees and growing fast! We have medical practices that represent 51 specialty areas of medicine across 77 locations throughout Central Pennsylvania and Northern Maryland. Wherever your patient care interests fall - whether it's caring for babies, to end of life care, or anywhere in between to include urgent care - join our amazing team and learn for yourself why WellSpan was just recognized in the Forbes' list of the 100 best employers in Pennsylvania, with a ranking of No. 24! Working together, our goal is to improve lives through exceptional care for all, lifelong wellness and healthy communities. Our culture is one of respect, diversity and inclusion. **Quality of Life** Founded in 1741, the city of York is considered by many as the first capital of the United States. The Articles of Confederation were signed by the Second Continental Congress here in 1777. Its beautifully restored historic district is an architectural treasure. While York retains its farming and manufacturing heritage, at its heart York is a thriving cultural community that has attracted creative talent and innovative entrepreneurial investors from across the nation. Life in York County offers affordable housing, options for higher education, a thriving arts and cultural community, historical attractions, parks and recreational resources, semi-professional baseball team, fine dining and more - within an easy drive of major East Coast cities. York County residents can find local employment in healthcare, manufacturing, technology, agricultural and service sectors. (Patient population: 445,000) WellSpan Health is an Equal Opportunity Employer. It is the policy and intention of the System to maintain consistent and equal treatment toward applicants and employees of all job classifications without regard to age, sex, race, color, religion, sexual orientation, gender identity, transgender status, national origin, ancestry, veteran status, disability, or any other legally protected characteristic.