Quality Manager

Job Description

Job Description

Are you passionate about operational excellence, team development, and delivering top-tier quality? Do you have a strong background in Quality Management Systems, Lean, and Six Sigma? Are you experienced in ISO standards, root cause analysis, and customer quality resolution and enjoy driving continuous improvement initiatives and reducing operational waste? Are you ready to shape a company-wide culture of quality and elevate our product and services standards.

Then we want to hear from you!

This pivotal role oversees the development and execution of our Quality Management System (QMS), ensures compliance with industry standards, and fosters a company-wide culture of continuous improvement. As a key leader, you will manage the quality team, drive Lean and Six Sigma efforts, and collaborate across departments to enhance product and services consistency, and customer satisfaction. Join us and take ownership of quality excellence across the company-where your expertise will directly influence our growth, innovation, and customer satisfaction.

Blair Image Elements is a leading provider of signage and branding solutions, delivering comprehensive services to well-known regional, national, and international clients across a diverse range of markets and industries.

We Build Brands. You Build Your Career.

About the Role:

As the Quality Manager you will be responsible for delivering comprehensive training programs focused on manufacturing processes, safety protocols, and quality assurance. You will work closely with our Technical Writer to understand current training modules and update training materials, ensuring they align with industry best practices and organizational goals. Your role will be vital in onboarding new hires and providing ongoing training to existing employees to enhance their skills and productivity.

This full-time, in-office position is a part of the Engineering department and involves collaborating with the Production teams and management to identify training needs and implement effective training solutions. Your efforts will ensure that all employees are equipped with the knowledge and skills necessary to excel in their roles, thereby contributing to the overall success of our manufacturing operations.

What You'll Be Doing:

• Lead the development and maintenance of the Quality Management System (QMS) and ensure compliance with ISO 9001 standards.
• Drive quality initiatives and continuous improvement efforts using Lean and Six Sigma principles.
• Monitor and analyze key quality metrics (e.g., rework, scrap, customer complaints) and lead corrective/preventive actions (CAPA) and root cause analysis efforts.
• Oversee internal/external audits, product inspections, and supplier quality evaluations.
• Collaborate cross-functionally to resolve quality issues and implement process improvements.
• Manage quality documentation, control plans, inspection criteria, and testing procedures.
• Train and mentor employees on quality standards and best practices; lead the Quality team with a focus on development and performance.

What We're Looking For:

• Bachelor's degree in Engineering, Quality, Manufacturing, or a related field.
• 5-10 years of experience in manufacturing quality assurance/control, with at least 2 years in a leadership role.
• Proficient in root cause tools (8D, Fishbone, 5 Whys), quality software, and ISO 9001 standards.
• Strong understanding of Lean Manufacturing and Six Sigma (Green or Black Belt preferred).
• ASQ certifications (CQE, CMQ/OE) a plus.
• Excellent communication, leadership, and team-building skills.
• Hands-on, data-driven, and customer-focused approach with a commitment to continuous improvement.

Benefits and Culture

At Blair Image Elements, we offer a comprehensive benefits package to support the well-being and financial security of our team. Employees enjoy Health, Dental, Vision, and Prescription Medicine Insurance, along with the option to participate in a Flexible Spending Account (FSA). We provide a Retirement Plan to help secure your future and offer free life insurance for all employees, with the opportunity to add additional coverage at group rates.

Our paid time off (PTO) policy allows up to 5 weeks of vacation annually, depending on your length of service, and we also offer a Gainsharing Program with quarterly bonuses based on company performance and your tenure. For those welcoming a new addition to their family, we provide 4 weeks of paid parental leave.

We support your continued education through our Tuition Reimbursement program and reward employee milestones with Anniversary Bonuses. With our Pay on Demand option through a payroll app, you can access your wages before payday. Employees also have access to a Loan Program through a local Credit Union and receive free Company Logo Uniforms and Products annually, along with a Company-funded protective footwear program.

At Blair, we also cultivate a supportive company culture. Flexible work schedules promote a healthier work-life balance, and we host annual events like an Employee Picnic and Holiday Party to foster camaraderie. Our Blair Cares committee, run by employees, raises funds to assist fellow team members in need. We also participate in community sponsorship and donation programs and offer the Blair Scholarship to help further education.

Check us out at

Blair Image Elements is an Equal Opportunity Employer.

Unless explicitly stated, any compensation listed for this position is automatically generated by affiliated websites such as Indeed.com or similar platforms and may not accurately reflect the actual salary range for this role.

Drugs and Alcohol - We have the following polices in place: Pre-Employment, Post-Accident, Reasonable Suspicion and CDL Driver Testing as well as Random Screening.