Billing Specialist

Company Description

At Madden and Gilbert Physical Therapy, LP, we are dedicated to helping you move better, feel stronger, and live pain-free. Our experienced and compassionate team provides personalized, evidence-based treatment plans tailored to each patient's unique goals. Whether you're recovering from surgery, healing after an injury, or managing chronic pain, we focus on restoring function, improving mobility, and preventing future issues.

With a welcoming environment and one-on-one care, we are committed to delivering the highest quality physical therapy services to help you get back to doing what you love.

Job Description

The ideal candidate will be responsible for verifying patient insurance benefits, obtaining prior authorizations and referrals, and ensuring accurate and timely claims submission. Duties include posting payments, managing appeals, working accounts receivable (A/R), processing medical record requests, and answering incoming calls with professionalism and efficiency. Additional responsibilities may be assigned as needed to support daily operations.

We currently operate six locations and provide billing services for 26 Physical Therapists. As a growing organization, we take great pride in our strong teamwork, exceptional staff, and the high quality of care we deliver to our patients.

Qualifications

• Demonstrate excellent customer service skills in a medical office setting, maintaining a professional and compassionate demeanor with patients and team members.

• Highly detail-oriented, flexible, and able to quickly learn and apply new information effectively.

• Knowledgeable in claims processing and proficient in reading and interpreting Explanations of Benefits (EOBs).

• Reliable team player with a strong work ethic and commitment to supporting overall office operations.

• Willing and able to work overtime when needed.

• Strictly adhere to HIPAA guidelines when handling and exchanging patient-related information.

Additional Information

The pay range for this position is $17-$19/hr

Employee Perks

• Excellent benefits package including 401K, health, dental, generous paid time off, and more.

• Opportunities for professional and leadership development.

• Investment from a company that wants you to succeed and thrive.

All your information will be kept confidential according to EEO guidelines.

We are proud to be an equal opportunity and affirmative action employer. We prohibit discrimination and harassment of any kind based on race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, gender expression, age, veteran status, genetic information, disability, or other applicable legally protected characteristics. If you'd like to view a copy of the company's affirmative action plan or policy statement and/or if you would like to request an accommodation due to a disability, please contact us at [email protected]