Unified Communications and Collaboration Analyst I

Greater Philadelphia Health Action
Philadelphia, PA

Job Description

Job Description

Founded in 1970 as South Philadelphia Health Action and subsequently incorporated as Greater Philadelphia Health Action, GPHA is a non-profit healthcare organization with a commitment to provide compassionate and affordable healthcare services regardless of an individual’s ability to pay. Since 1970, GPHA has expanded to become one of the premier providers of primary medical, dental, and behavioral healthcare in the Greater Philadelphia area.

GPHA offers GREAT PAY, Performance BONUSES, Comprehensive Medical, Dental, Vision, Life, and LTD Insurance. We also offer 401k with a very lucrative company match, Employee Assistance and Self-Care, and Professional Activity, Educational, and Tuition Reimbursements, Paid Vacation, Paid Sick, Paid Personal Days, Paid Educational Days, Holiday Pay, Loan Forgiveness, and Free Malpractice Insurance...and many positions have Flexible, Hybrid or REMOTE WORK Schedules.

We are presently seeking full-time UC & Collaboration Analyst I.

The UC & Collaboration Analyst I collaborates with cross-functional teams to implement, support, and maintain GPHA's Unified Communication and Collaboration systems, while providing quality end-user support.

The ideal candidate should have a Bachelor's degree in computer science or a related field, with 2-3 years of IT experience. They need strong planning, organizational, analytical, and communication skills, along with proficiency in database management, programming, and troubleshooting. The candidate must be able to meet tight deadlines, adapt to changing priorities, and understand customer service center processes and the ITIL framework. Experience with advanced call flow management, project management, Ring Central, SharePoint Collaborate Application, and Microsoft Teams is a plus.

At Greater Philadelphia Health Action, Inc. (GPHA), we respect diversity and promote equity through action, advocacy, and policy through a dedicated team of representatives committed to listening, learning, and enacting systemic change. We create different channels, outlets, and programs to enhance safe spaces within GPHA, creating a shared understanding and language around justice, diversity, equity, and inclusion. GPHA is an Equal Opportunity Employer. GPHA does not and will not discriminate in employment and personnel practices to include hiring, transferring and promotion practices on the basis of race, color, sex, sexual orientation, age, handicap, disability, religion, religious creed, ancestry, national origin, or any other basis prohibited by applicable law.

Visit us at

Posted 2025-07-30

Recommended Jobs

Solar Salesperson

Exact Solar
Newtown, PA

Job Description Job Description The Role The Solar Salesperson is an integral member of Exact Solar's team. The ideal candidate has prior solar sales experience and will work independently…

View Details
Posted 2025-07-30

SAP iXp Intern - Customer Stories, Communications, and Events

SAP
Newtown Square, PA

We help the world run better At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every da…

View Details
Posted 2025-07-25

Custodian - Part-Time Evening Shift

FOXDALE VILLAGE CORPORATION
State College, PA

Job Description Job Description Description: About us: Foxdale Village, a life plan community guided by Quaker values, is a non-profit Continuing Care Retirement Community (CCRC) located in S…

View Details
Posted 2025-07-29

Optometrist Position-Southern PA-Medical Optometry

The Eye Group
York, PA

Amazing opportunity for a medically focused optometrist to join this multispecialty ophthalmology practice in southern Pennsylvania. Enjoy practicing in a state of the art facility with well trained a…

View Details
Posted 2025-07-30

Rehab Nursing Tech

Encompass Health
Altoona, PA

Job Description Job Description REHABILITATION NURSE TECHNICIAN (RNT) FULL-TIME, PART-TIME AND POOL OPPORTUNITIES (12 HOUR SHIFTS) Day Shift (6 am - 6 pm) and Night Shift (6 pm - 6 am) Your…

View Details
Posted 2025-07-28

Affiliate Director

Gen3 Marketing LLC
Blue Bell, PA

Director, Financial Services  Who we are!   The combined Gen3 family expertly oversees more affiliate businesses than any agency in the world and is a 14-time Agency of the Year award winner. We…

View Details
Posted 2025-07-30

In House Counsel Jobs California | JDHuntr 42380 Associate General Counsel, M&A, Wayne, PA

In House Jobs | JDHuntr
Tredyffrin, PA

In House Counsel Jobs California | JDHuntr 42380 Associate General Counsel, M&A, Wayne, PA To apply go to JDHuntr.com providing oversight and legal advice with respect to M&A transactions, which…

View Details
Posted 2025-07-28

General Assembler 1

Light Industrial
Zelienople, PA

Roles & Responsibilities Assemble electronics and mechanical components using hand tools such as screwdrivers. Follow written procedures and SOPs to ensure compliance with quality guidelines. …

View Details
Posted 2025-07-30