Chief Human Resources Officer

JOB DESCRIPTION

Job Title: Chief Human Resources Officer, Catholic Charities of Philadelphia

Department: Human Resources

Reports to: Secretary & Executive Vice President, Catholic Charities of Philadelphia

Supervises: The Human Resources Department for Catholic Charities of Philadelphia

FLSA Status: Exempt

General Responsibilities

Chief Human Resources Officer for Catholic Charities of Philadelphia (CCofP) serves as the senior HR leader responsible for building, leading, and sustaining a centralized, mission-driven Human Resources model across five distinct program areas: Community-Based & Homeless Services, Youth & Family Services, Catholic Housing & Community Services, Intellectual and Developmental Disabilities Services, and Nutritional Development Services.

The Chief Human Resources Officer for CCofP will also work collaboratively with the Chief Human Resources Officer (CHRO) of the Archdiocese of Philadelphia to ensure unified direction, shared best practices, and alignment with Archdiocesan policies and resources.

Key Responsibilities

Strategic Leadership

• Partner with executive leadership, Board of Directors, and Archdiocese of Philadelphia Human Resources to translate long-term organizational priorities into actionable HR strategies.
• Lead strategic workforce planning, including talent forecasting, succession planning, and capability development to support program growth and sustainability.
• Serve as the lead architect and steward of the Catholic Charities HR Strategic Plan, ensuring alignment with organizational goals and shared service principles.
• Develop a unified HR structure, inclusive of policy standardization, talent management frameworks, and shared HR metrics.

Organizational Culture & Talent Development

• Promote a culture of servant leadership and person-centered management that reflects the mission and values of Catholic Charities.
• Design and oversee organization-wide leadership development programs, staff credentialing, and internal career mobility.
• Champion an inclusive work environment through culturally competent recruitment and development strategies.

HR Operations & Compliance

• Standardize HR processes across programs including recruitment, onboarding, benefits administration, employee relations, performance management, and communications.
• Ensure compliance with all federal, state, and local employment laws and regulatory requirements, including:
  • Family Medical Leave Act (FMLA), Americans with Disabilities Act (ADA), and EEO requirements.
  • Oversight of workers’ compensation program, workplace safety protocols, and incident prevention strategies.
  • Monitoring legal trends and proactively addressing HR-related risk and liability.
• Partner with internal counsel and outside experts to ensure compliance integrity across all programs and employment practices.
• Implement common HR systems, metrics, and Key Performance Indicators (KPIs) to drive data-informed decision making and transparent reporting.

Total Rewards & Compensation Strategy

• Oversee compensation structure and benefits programs to ensure they are competitive, equitable, and aligned with the organization’s mission and budget.
• Regularly assess market data and internal benchmarks to inform salary administration, wage adjustments, and pay transparency efforts.
• Clearly articulate the value of total rewards to employees at all levels of the organization, supporting recruitment, retention, and employee engagement.

Financial Stewardship & Budget Management

• Develop, manage, and oversee the annual HR departmental budget, ensuring alignment with fiscal constraints and stewardship of organizational resources.
• Evaluate HR systems, contracts, and vendors to maximize return on investment and cost-effectiveness.

Cross-Program Collaboration & Integration

• Actively foster alignment between HR, Finance, and Payroll to enhance workflow integration, operational efficiency, and employee experience.
• Assume a lead role in implementation projects, such as HRIS/payroll platforms and internal communication tools.
• Coordinate, at minimum, quarterly HR/Finance/Payroll leadership meetings to encourage cross-functional connection and problem solving.

Servant Leadership & Mission Alignment

• Model a servant leadership philosophy that emphasizes compassion, collaboration, and the spiritual dignity of the work done in the programs.
• Cultivate a workplace culture that honors the mission of Catholic Charities of Philadelphia and serves employees, clients, and stakeholders with care and integrity.
• Engage with program leaders to understand unique operational needs while ensuring HR services are consistently supportive and equitable.

Qualifications

Education/Training: Bachelor’s degree in Human Resources, Business Administration, or related field required; Master’s degree preferred.

Certifications/Licensure: HR certification (SHRM, HRCI, etc.) preferred. A valid US Driver’s License is required. Ability to successfully pass and maintain acceptable background checks – FBI, PA Child Abus, and PA State Police Criminal History.

Skill(s): Proficient knowledge of Windows Operating Systems and Microsoft Office. Excellent interpersonal, verbal, written communication skills, with a servant leadership style that inspires trust and respect.

Experience: At least ten (10) years of progressive HR leadership experience, ideally in a nonprofit or mission-driven human services setting.

Additional Qualifications:

• Proven success in leading centralized HR functions across multiple service lines or program areas.
• Strong understanding of HR compliance, labor laws, compensation strategy, benefits design, organizational development, and people analytics.
• Demonstrated ability to manage complex budgets, steward organizational resources, and make data-informed decisions.
• Ability to work within a faith-based organizational culture.

Work Environment and Physical Requirements

• This position is based in a standard office environment with consistent travel to program sites throughout the archdiocese.
• Requires the ability to sit, stand, and work on a computer for extended periods of time.
• Must be able to lift up to 25 lbs. occasionally and perform duties in a variety of physical and environmental conditions.

*Equal Opportunity Employer*