Digital Content Intern

Who is the Pittsburgh Symphony Orchestra?
Known for its artistic excellence for more than 120 years, today the PSO is the region’s national and international cultural ambassador. A two-time GRAMMY® Award-winning orchestral ensemble credited with a rich history of concerts, performances, and recordings with the world’s finest conductors and musicians, the PSO consistently demonstrates a genuine commitment to Pittsburgh’s citizens, regional communities, and vibrant cultural scene. Now entering its 130th season, the internationally acclaimed Pittsburgh Symphony Orchestra (PSO) engages audiences of all ages through unparalleled live musical experiences, community collaborations, and educational programming that enrich every life with great music.

Position purpose:
The Pittsburgh Symphony Orchestra Communications Team is looking for a creative, detail-oriented Digital Content Intern to support our organic social media presence. The ideal candidate is someone who lives online, understands current trends, and has an interest in engaging audiences to help grow and elevate the PSO name across platforms.

Essential Duties and Responsibilities:

• Monitor the PSO social channels and engage with audiences in the orchestra’s brand voice by interacting with comments, other posts, and direct messages.
• Shadow and learn campaign and concert event shooting with various social media equipment tools (iPhone/cameras, microphones, tripods, lighting).
• Assist in capturing photo and video content during events, rehearsals, and behind-the-scenes moments.
• Learn about analytic tracking and assist the Manager of Digital Content & Strategy with performance reporting.
• Support digital campaign projects such as influencer collaborations and the PSO Go Brand Ambassador Platform.
• Help maintain digital asset organization (content libraries, archives).

Required Education and Experience:

• Strong passion and understanding of classical music/have a musical background.
• Strong passion and understanding of major social media platforms (Instagram, Facebook, TikTok, YouTube) and emerging trends.
• Currently enrolled in school with a major related to music, business, marketing, or a related field.
• Basic experience with short-form video (shooting, editing, or conceptualizing).
• Familiarity with editing tools such as CapCut and Canva.
• Excellent tone of voice and communication skills.
• Ability to work in a fast-paced environment with shifting priorities.
• Positive attitude, eagerness to learn.
• Must be able to work a flexible schedule of 8-10 hours per week, depending on production needs.

What You’ll Gain:

• Close mentorship from the Manager of Digital Content & Strategy, who works at the forefront of social media in the classical music industry.
• Experience managing social accounts with audiences of over 100k+ users and reach millions each month.
• The freedom to choose specific areas you want to specialize in (editing, analytics, storytelling, influencer partnerships, videography, brand strategy, etc.) so your training can accelerate your personal goals and interests.
• Opportunities to work on high-visibility content that directly contributes to audience growth, brand storytelling, and community impact.
• Guidance in content strategy, analytics, trend forecasting, and creative direction from a team that successfully builds viral content and multi-platform campaigns.
• A chance to collaborate on real-time projects, experiment creatively, and receive feedback that accelerates your professional growth.
• Portfolio pieces that demonstrate hands-on experience with large-scale digital campaigns, cross-team collaboration, and content production

Heinz Hall in Pittsburgh is the work location for this position.
This is an unpaid position, but the intern may qualify for pay through Federal Community Service Work Study.