Regional Leasing and Operations Manager

Job Description

Job Description

Job Summary

Are you a seasoned property management leader with a passion for developing people, improving processes, and launching communities into long-term success? Birgo is looking for a Regional Leasing and Operations Manager to join our growing team and help us improve lives through real estate. As a Regional Leasing and Operations Manager (RLOM) , you'll be the launch specialist for newly acquired properties—making sure every detail is handled and every team member is supported. You'll work hands-on to implement our business plans, ensure strong operations, and coach onsite teams. From onboarding to turning around underperforming properties, you'll bring leadership, structure, and executional excellence where it's needed most. This role requires a high degree of travel—up to 50%—and a mindset focused on problem-solving, coaching, and results.

• T eamwork: We are collaborative, approachable, and engaged
• H umility: We are selfless, gracious, and continuously improving
• R hinocerality: We are proactive, dynamic, and courageous
• I ntegrity: We are trustworthy, principled, and sincere
• V ision: We are forward-thinking, empathetic, and adaptable
• E xcellence: We are goal-oriented, dependable, and accountable

• 🏁 Property Onboarding

  • Ensure newly acquired properties are set up for success

  • Translate the business plan into actionable steps for onsite teams

  • Execute key onboarding tasks: signage, tenant welcome process, safety inspections, data integrity, and more

  • Provide on-site support during the critical first 90 days

  🚑 Focus Property Support

  • Partner with Regional Managers to analyze underperforming "focus" properties

  • Diagnose and address root causes, implementing operational improvements

  🌍 Floating Coverage

  • Fill in where needed—stepping into the PM role at properties with staff gaps or high priority needs

  • Assist during emergencies and ensure continuity of service

• Other duties as assigned to help Birgo improve lives through real estate

• Smooth transitions for new properties hitting early performance milestones

• Revitalized "focus" properties regaining operational momentum

• Onsite teams feeling confident, equipped, and empowered

Experience

• 7+ years of property management experience
• 2+ years in a regional/portfolio-level leadership role
• Proven ability to manage multiple sites and coordinate complex projects
• Exceptional communication and coaching skills
• Tech savvy (experience with property management systems required)
• Highly organized, proactive, and detail-driven
• A valid driver's license and willingness to travel frequently (multi-state)

Skills

• Technology savvy
• Excellent interpersonal skills
• Strong skills in written, verbal, and persuasive communicatio n
• Organizational skills, time management, and attention to detail

Work Style

• Excited to manage multiple properties and projects simultaneously
• Careful with rules and comfortable working within established processes
• Strong commitment to timely and precise work

Other Requirements

• Reliable personal transportation and valid driver's license for property visits during business hours and as needed after-hours
• Able to ascend/descend stairs and traverse uneven terrain
• Able to transport up to 25 lbs
• Able to use a computer for a full workday

• Medical, dental, vision, life, and pet insurance with company contribution
• Flexible paid time off and paid holidays
• 401(k) retirement plan with employer match
• Company profit sharing program
• Team outings and volunteer events
• Professional development reimbursement program
• Healthy lifestyle reimbursement program
• Discounted rates at Birgo Properties

Birgo Realty offers an exciting start-up environment, characterized by fast growth and an entrepreneurial spirit. We take care of our hardworking team by providing opportunities for professional growth, paying attention to holistic staff needs, and celebrating life together. Birgo Realty values diversity in our staff and seeks to enhance the diversity of our team at every opportunity.