Marketing Assistant - Customer Service

Job Title: Marketing - Customer Service - Inventory Clerk / Project Support

Location: Shippensburg, PA

Department: Marketing (Brand Shop & Customer Experience)

Pay Rate: $22.00 - $27.00/hour

Contract - 6months

Position Overview

Kelly Services is seeking a detail-oriented and motivated Marketing - Customer Service - Inventory Clerk / Project Support professional to support a Marketing team at a customer experience center in Shippensburg, PA. This project-based role focuses on enhancing the customer experience through support of tours, events, and Brand Shop operations.

This is an excellent opportunity for someone looking to gain hands-on experience in marketing operations, customer engagement, and project coordination.

Key Responsibilities

Customer Experience & Tours

• Assist in planning and coordinating customer visits and VIP tours

• Prepare materials such as badges, schedules, and welcome items

• Track visit details and gather feedback

• Support improvements to customer experience processes

Brand Shop & Inventory Support

• Organize merchandise for events and tours

• Assist with inventory preparation and tracking

• Support setup for customer visits and special events

• Help develop basic guidelines and operational checklists

Project & Administrative Support

• Assist with process improvements and project-related tasks

• Document workflows, tools, and procedures

• Coordinate with cross-functional teams (Marketing, Operations)

• Participate in execution of events as needed

Qualifications

Required:

• Strong organizational skills and attention to detail

• Effective communication skills

• Comfortable interacting with customers and internal teams

• Basic proficiency in Microsoft Office (Excel, PowerPoint)

• Ability to work independently with guidance

Preferred:

• Experience in customer service, retail, hospitality, or events

• Interest in marketing or customer experience

• Exposure to project work or event coordination

What This Role Offers

• Hands-on experience in customer experience and marketing operations

• Exposure to events, branding, and project coordination

• Opportunity to build skills for future roles in Marketing or Operations

Ideal Candidate

• Entry-level professional (0-2 years of experience)

• Organized, dependable, and detail-oriented

• Strong interpersonal and communication skills

• Eager to learn and grow in a professional environment

How to Apply

Please submit your resume to [email protected]

As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here ( for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.

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About Kelly

Work changes everything. And at Kelly, we're obsessed with where it can take you. To us, it's about more than simply accepting your next job opportunity. It's the fuel that powers every next step of your life. It's the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life-just ask the 300,000 people we employ each year.

Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly's Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment.