Ticketing Services Agent (Part Time)
Walnut Street Theatre is seeking friendly, customer-focused Ticketing Services Agents to join our team! This part-time position is ideal for individuals who enjoy helping patrons, thrive in a fast-paced environment, and want to be part of a welcoming, collaborative workplace at America’s Oldest Theatre.
Responsibilities
- Provide excellent customer service primarily over the phone, including answering inquiries, processing ticket sales, and handling ticket exchanges.
- Navigate ticketing software accurately and efficiently (training provided).
- Assist with subscription renewals, package sales, and general patron support.
- Uphold established departmental procedures and contribute to a positive, organized work environment.
- Assist with additional tasks as needed.
Qualifications
- Strong communication and customer service skills.
- Ability to multitask, stay organized, and remain calm under pressure.
- Basic computer proficiency required; prior ticketing or box office experience is a plus but not required.
- Reliability, punctuality, and ability to work as part of a team.
- Night and weekend availability is strongly preferred.
Compensation & Benefits
- $15 per hour plus chances for bonus incentives.
- Enjoy a friendly, supportive workplace with opportunities to learn and grow.
- Enjoy all WST productions for free.
TO APPLY
Please email your resume to ***email_hidden*** with “Ticketing Services Agent” in the subject line. No phone calls, please.
Equal Opportunity Employer.
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