Shift Leader
Shift Leader Position
Shift Leaders are generally responsible for coaching Dunkin' Restaurant Team Members throughout their shift to execute operational Brand standards and deliver great guest service. They set goals, provide job assignments, and motivate others providing timely feedback.
Responsibilities Include:
- Perform all responsibilities of restaurant team members
- Support the Restaurant Manager in meeting operational goals and execution
- Ensure Brand standards are met throughout shift including preparation of food and beverages
- Communicate shift priorities, goals and results to restaurant team members
- Coach restaurant team members as needed throughout a shift providing timely, constructive and clear feedback
- Support the training of restaurant team members as needed
- Perform oversight of franchisee safety, security and profitability policies/processes throughout a shift
- Communicate clearly with the next Shift Leader to help prepare him/her for shift
- Ensure Food Safety standards are met
- Manage Inventory throughout the shift
- Provide great guest service and coaches restaurant team members to do the same
- Schedule restaurant team members for shifts
- Manage cash over/short during shift and ensures restaurant team members are following cash franchisee management policies
Education/Experience:
- Basic computer skills
- Fluent in spoken and written English
- Previous leadership experience in retail, restaurant or hospitality preferred.
Key Competencies:
- Works well with others in a fast-paced team environment
- On time, demonstrates honesty and a positive attitude
- Willingness to learn and adapt to change
- Guest focused
- Ability to assist with training
- Problem solving
- Motivating others
Physical Demands/Working Conditions:
- Standing on feet
- Repetitive motion including bending, stooping and reaching
- Lifting objects, ice, products, boxes up to 20 lbs (if applicable)
- Wearing a headset
- Working in a small space
Recommended Jobs
Associate Director, Communications Planning
Description Position at CMI Media Group The Opportunity: Shape the Future of Health Marketing Are you a rising strategic talent eager to contribute to cutting-edge health marketing? CMI Media …
Caregiver
Comfort Keepers Quakertown Office Join Our Caring Team at Comfort Keepers Quakertown Office. We're looking for compassionate, dependable caregivers who want to make a real difference in the lives …
Survey Department Manager / Professional Land Surveyor (PLS)
Professional Land Surveyor (PLS) Construction-Focused | Leadership Opportunity | Employee-Owned Firm Location: Newtown, PA (projects throughout Eastern PA, New Jersey, and Delaware – typically w…
Machine Operator
Dana is a global leader in the supply of highly engineered driveline, sealing, and thermal-management technologies that improve the efficiency and performance of vehicles with both conventional and a…
BCBA
We are seeking a talented and dedicated Board Certified Behavior Analyst (BCBA) to join our team for the school year. Hourly Rate Range: $45.00 - $60.00 per hour Responsibilities would include…
Dental Treatment Coordinator
Must have dental experience working in a dental office or class education. Sales experience. Likes taking to new people. Extremely friendly articulate and loves helping. Benefits of worki…
Support Staff
Lucky Duck, the newest addition to the Delaware Waterfront opening March 2026, is looking to fill Support Staff positions! Lucky Duck is a Riverside Tavern reimagined — focusing on great cocktails,…
Program Manager II - HR Modernization
R212914 Job Profile Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience…
Warehouse Crew
Create Your Experience of a Lifetime! Come work and play in the mountains! Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-di…
Account Manager
Position Information : PLEASE READ BEFORE APPLYING PART TIME – 20-25 hours/week; No Health Benefits. $15.75/hour. We are a nonprofit organization. This job would be perfect for someone who is re…