Quality Assurance Associate

Role Overview
The Quality Assurance Associate is to join our technology team at a leading retail bank. This role focuses on testing Java-based applications that process high volumes of document images through complex workflows and integrate with enterprise document imaging systems. The ideal candidate will conduct manual testing efforts and ensure the highest quality standards for mission-critical banking applications. Key Responsibilities
• Conduct end-to-end manual testing efforts for Java-based applications handling document image processing and workflow management
• Develop comprehensive test strategies, test plans, and test cases for document-centric applications
• Design and execute functional, regression, integration, and UAT testing across document imaging workflows
• Test document capture, scanning, indexing, routing, and archival processes
• Validate integrations with enterprise content management (ECM) and document imaging systems
• Perform image quality validation including resolution, format conversion, and OCR accuracy testing
• Test workflow routing logic, business rules, and approval processes for document-based transactions
• Verify document retrieval, search functionality, and metadata accuracy
• Lead defect triage sessions and manage defect lifecycle from identification to resolution
• Collaborate with business analysts to understand requirements and translate them into detailed test scenarios
• Coordinate UAT activities with business users and provide testing guidance
• Mentor and guide junior QA analysts on testing best practices and methodologies
• Create and maintain test data for various document types and transaction scenarios
• Perform data validation and reconciliation across systems
• Document test results, metrics, and quality reports for stakeholders
• Participate in requirement reviews, design sessions, and sprint planning
• Support production deployments and post-implementation validation
• Identify process improvement opportunities and implement QA best practices Required Qualifications/ Skills
• 5+ years of experience in Quality Assurance/Testing.
• Strong experience testing Java-based enterprise applications
• Proven expertise in manual testing methodologies and test case design
• Experience testing document imaging systems, workflow applications, or content management platforms
• Deep understanding of document processing workflows including capture, indexing, routing, and archival
• Knowledge of common image formats (TIFF, PDF, JPEG, PNG) and image quality standards
• Experience testing system integrations, APIs, and data flows between applications
• Strong SQL skills for database querying, data validation, and test data creation
• Proficiency with defect tracking tools (Jira, ALM, ServiceNow, or similar)
• Experience with test management tools and test case repositories
• Excellent analytical and problem-solving skills with strong attention to detail
• Strong understanding of SDLC and Agile/Scrum methodologies
• Proven ability to lead testing efforts and coordinate with cross-functional teams
• Bachelor’s degree in Computer Science, Information Systems, or related field
• Java/J2EE application architecture
• Web applications (HTML, CSS, JavaScript)
• REST APIs and web services
• Database systems (Oracle, SQL Server, DB2)
• Excellent communication skills (written and verbal)
• Detail-oriented with commitment to quality
• Ability to manage multiple testing efforts simultaneously
• Critical thinking and root cause analysis skills
• Customer-focused mindset
• Collaborative team player
Preferred Qualifications

• Experience with document imaging platforms such as:
• FileNet (IBM Content Manager)
• OnBase (Hyland)
• Documentum
• OpenText
• Kofax
• ABBYY FlexiCapture
• Knowledge of OCR (Optical Character Recognition) and ICR (Intelligent Character Recognition) technologies
• Understanding of image compression and optimization techniques
• Experience testing, check imaging or remittance processing applications
• Familiarity with banking operations (loans, deposits, account opening, KYC documentation)
• Knowledge of document retention policies and compliance requirements
• Experience with performance testing for high-volume document processing
• Background in accessibility testing (Section 508, WCAG) for document viewers
• ISTQB or similar QA certification
• Exposure to test automation tools (Selenium, Cucumber, JUnit) - though role is manual testing focused
• Experience with version control systems (Git, SVN)

Locations: Pittsburgh, PA

About Techstra Solutions
Techstra Solutions helps leading organizations unlock the value of Digital and Talent Transformation. We combine business strategy, technology, and talent to guide clients through complex transformation journeys—from strategy through execution. We deliver our expertise through consulting, innovative staffing solutions, and software development, always focused on measurable outcomes and long-term impact.

Equal Employment Opportunity Statement

Techstra Solutions is an equal opportunity employer. The Company makes its decisions on merit, and its policy of equal opportunity prohibits discrimination in all phases of the employment process, including, but not limited to, recruitment, hiring, promotion, selection, transfer, demotion, layoff, termination, compensation, benefits, and other terms and conditions of employment. The policy of equal opportunity applies without regard to race, color, creed, religion, gender,, sexual orientation, gender identification, pregnancy, marital status, national origin, ancestry, age, disability that can reasonably be accommodated without undue hardship, military status, veteran status, genetic predisposition or carrier status, alienage or citizenship, domestic partnership status, arrest or conviction record, status as a victim of domestic violence, or any other protected categories under federal, state, or local law. The Company also prohibits discrimination or harassment based upon the perception that a person has, or is associated with a person who has, any of these characteristics.