Regional Director of Operations

Job Description

Job Description

Summary.

This is a leadership position responsible for (1) overseeing academy operations management and effectiveness within

assigned region; (2) supports academy management with maximizing enrollment potential and minimizing withdraws; (3)

serves as a resource and leader to staff (4) mitigates risk by ensuring compliance to internal and regulatory policies and

procedures to create a safe child learning environment. This position requires decision making competencies, impeccable

communications with problem solving skills and requires a cooperative approach with internal personnel, communities,

parents, children, and outside governing agencies. The position is located in the office and frequent travel is required.

Job Responsibilities.

● Assumes responsibility of assigned academy locations when necessary

● Initiates disciplinary action in conjunction with academy leader for assigned staff.

● Responds to assigned location incidents, completes or assists with the investigative process without prejudice and

complies with the submission process as required by the company.

● In cooperation with academy leaders and other internal personnel, shall recommend, implement and manage operational

processes.

● Conducts frequent compliance management walkthroughs; provides effective feedback to improve efficiencies and

increase STAR rating.

● Sets forth creative initiatives that supports enrollment process and the community.

● Leads, reviews and manages academy staff; establishes career path goals and achieves accountability.

● Disseminates industry standard trends and company communications.

● Supports safety protocols; ensures staff compliance.

● Creates and upholds academy support plans.

● Recommends, supports and participates in company-wide marketing initiatives.

● Meets or exceeds deadlines set forth by the manager.

● Interviews all in-coming personnel into the assigned academy.

● Evaluates and provides feedback to teachers on tone, quality of education, contents and interventions.

● Leads or may be involved with social service referrals and parent education.

● Guide, direct and evaluate the work of subordinates in overall responsibility of financial performance, compliance,

growth, expense control, labor costs and collections

● Identify, train and develop academy management for succession planning.

● Ensures compliance to all internal processes and procedures.

● Monitors and evaluates various age groups, program effectiveness, and outcome; adjusts as necessary for continuous

improvement.

● Ensures compliance to all process and procedures.

● Creates a positive work environment encouraging loyalty and trust; supports engagement activities.

● Reviews disciplinary action plans to ensure relevance and consistency within the region.

● Execute operational reporting to analyze and in conjunction with counter position, recommend operational

● Supports business changes.

● Lead and participant in regional and company leadership meetings.

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● Develop partnerships with company’s vendors, partners, stakeholders, program partners, regulators/licensing

authorities, government representatives, public/charter school administration and community advocates.

● Works cooperatively with other departmental personnel.

● Any other duties as assigned by the manager.

Proficiencies.

• Strong organizational skills

• Possess friendly but stern disposition

• Adaptable and able to work in a fast-paced environment.

• Demonstrates attention to detail and accuracy.

• Possess excellent time management skills.

• Ability to multitask

• Advanced reading, writing and communication skills

• Self-motivating

• Intermediate reasoning skills.

Supervisory Requirements.

This position has supervisory responsibility.

Education/Experience.

Bachelor’s degree with multi-unit experience preferred and three to five years’ in Early Childhood Education (“ECE”)

is a plus. To perform this job successfully, an individual must have excellent interpersonal/communication skills,

leadership experience with intermediate understanding of MS office.

Work Environment/Physical & Visual Demands.

● This position works Monday – Friday, typically within Academy’s hours; on-call flexibility and local travel is required.

● This position may require, with notice, overnight stays.

● Physical Demands: Speaking, Listening, Writing, Sitting, Keystroke, Crouching, Kneeling, Reaching, Standing,

Walking, Pushing, Pulling, Finger movement, Squatting, Grasping, Repetitive Motion, and Dynamic work with lifting

children or moving items up to 60lbs.

● Visual Demands: Visual acuity to perform activity such as viewing facility, computer terminal, reading and Peripheral

and Central Vision.

● Environment Conditions: This position is subject to excessive noise potential, exposure to disease, sunlight, or darkness

with both indoor and outdoor environmental conditions.