Cookie Decorator
MUST HAVE COOKIE AND CAKE DECORATING SKILLS
- Fulfill all gift orders including Cookie Trays, Gold Gift Boxes, Cakes, and Specialty items
- Create a calendar for all orders that will be fulfilled at the RTM Cookie Kitchen
- Decorate Cookie Cakes and Specialty Cookies.
- Package cookies in appropriate boxes, trays, or containers. Add ribbons and gift tags to appropriate boxes.
- Ensure station and refrigerator is fully stocked with appropriate materials including trayed up pucks, back up dough boxes, Cookie and cake decorating items, and brownies.
- Keep area stocked with back up including wrap, gift boxes, trays and shipping boxes.
- Rotate and prioritize aging cookie dough. Be mindful of production dates on box.
- Conduct periodic quality checks of finished products.
- Record waste on appropriate forms.
- Daily Clean and Sanitize: Tables, Refrigerators and Floors
- Weekly Clean: Designated trays, fudge containers, chocolate container and under table storage
- Alert management when low on ribbons, gift tags, e-commerce inserts, decorating items, GGBs, and other cookie packaging items
- Make a list of dough needed to stock the refrigerator and alert manager before the end of the day.
- Tray up cookies for retail, e-commerce, and RTM orders before leaving the afternoon prior.
Baking
- Tray up cookie pucks and bake cookies for all gift orders.
- Assist baker in existing booth with overflow and specialty items that need to be baked
- Bake all items for special events
- Bake cookie cakes and back up cookie cakes
Customer Service
- Be the face of the Famous Cookie Kitchen
- Take pre-orders for gift items at RTM
- Sell customers specialty items that are for purchase that day
- Be able to answer questions about gift items and orders
Sales
- Come up with new ideas for specialty items to sell out of the cookie kitchen.
- Create a list of events and holidays and specialty items that can be sold during those events.
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