Assistant Store Manager

Job Description

Job Description

Love kids and fashion? Join our team at Once Upon A Child Lancaster PA , where we buy and sell gently used baby and children’s clothing, toys, shoes, and equipment. We're looking for an energetic and motivated Assistant Store Manager to help lead our team, drive daily operations, and create an exceptional customer experience. If you’re passionate about sustainability, style, and working in a fast-paced retail environment — we’d love to meet you!

About Us:
Once Upon A Child is a leader in buying and selling gently used baby and children’s clothing, toys, shoes, and equipment. We offer a sustainable and affordable shopping experience for families, while helping the environment by extending the life of quality children's products.

Position Summary:
We are seeking a motivated and customer-focused Assistant Store Manager to support daily operations and ensure a positive, efficient, and welcoming shopping environment. The ideal candidate is a natural leader with a passion for kids, retail, and resale fashion. This role will help drive sales, train and lead staff, and maintain a clean, organized, and engaging store experience.

Key Responsibilities:

• Support the Store Manager in all aspects of store operations

• Deliver exceptional customer service and resolve customer concerns

• Train, lead, and motivate a team of sales associates

• Assist with inventory management, pricing, and merchandising

• Ensure store cleanliness, organization, and adherence to company standards

• Contribute to achieving sales goals and profitability

Qualifications:

• 3+ years of retail or supervisory experience preferred

• Strong communication and leadership skills

• Enthusiastic, dependable, and organized

• Passion for children’s products and sustainable shopping

Why Join Us?

• Fun, family-friendly work environment

• Opportunity to grow with a trusted brand

• Employee discount and performance incentives