Technician

Stefanini North America and APAC
Pittsburgh, PA

Details:

Stefanini Group is hiring!

Stefanini is looking for a M365 Exchange Technician in Pittsburgh, PA 15212

For quick Apply, please reach out to Kamal Rawat, call 248 728 6412/ email: [email protected]

Job Title: M365 Exchange Technician

Location: 201 Isabella St Pittsburgh, PA 15212

JOB SUMMARY

  • Client is seeking a Microsoft M365 Exchange Technician to support our Corporate Enterprise Application business. This role reports to the Modern Workplace Manager and is located in Pittsburgh, PA. As part of the modernization strategies.


Position Profile:

  • The M365 Exchange Technician is responsible for the planning and developing of roadmaps and deliverables that help the company advance cloud capabilities within Microsoft Azure, as well as full support of the O365 Exchange for the email environment and other related technologies at Client Corporation.
  • The person in this role must develop, document, make recommendations, and implement plans for automation of IT application processes.
  • Technical support and troubleshooting for Exchange Online.
  • Day-to-day mailbox and mail flow management.
  • Assisting with migrations, permissions, and user configurations.
  • Assisting senior administrator with project work and new tasks.
  • Develop, document, make recommendations, and implement processes for the corporate email environment.
  • Work with internal project stakeholders (business clients, business analysts, developers, other architects), to define and deliver solutions on cloud platforms
  • Maintain a common documentation library of standardized procedures and configurations.
  • Provide top level of support for incidents and problems in designated areas of expertise.
  • Work with an off-shore model of human resources for development efforts and operational support.
  • Provide guidance to senior leaders on emerging M365 technologies and changes being implemented that may impact the production environment
  • Maintain deep technical insight and understanding of Microsoft technologies


Skills:

  • Systems and Technology - Ability to demonstrate knowledge of the practical application of systems and technology. This includes knowledge of systems architecture, hardware, operations, and life cycle.


Details:

Proactively monitor the health and alerting system for Microsoft Exchange and other M365 services and provide hands-on technical support for Exchange and related technologies including:

  • Management of Office 365 email users.
  • Maintaining Exchange Online.
  • Data retention policies, email & data security, content search, and encryption.
  • Support of Application Mail Flow and routing.
  • Maintain solution for on-premise applications to relay mail internally & externally.
  • Support of External Mail Gateway.
  • Maintain and set strategy for mail flow to internet.
  • Administer MS Exchange Online configuration with Admin Center and PowerShell.
  • Project Management - Job requires planning and completion of large and small projects.
  • Communication and Interpersonal Skills - Job requires partnership with all levels of the organization.
  • Active Learning - Understanding the implications of new information for both current and future problem-solving and decision-making.
  • Dependability - Job requires being reliable, responsible, dependable, and fulfilling obligations.


Education:

Basic Qualifications:

  • Associates degree from an accredited institution.
  • Minimum 5 years of experience in information technology.
  • Minimum 5 years of M365/Exchange experience or Microsoft Exchange Certification.


Preferred Qualifications:

  • Experience in PowerShell and Scripting to support administration of M365 environments.


Listed salary ranges may vary based on experience, qualifications, and local market. Also, some positions may include bonuses or other incentives.

Stefanini takes pride in hiring top talent and developing relationships with our future employees. Our talent acquisition teams will never make an offer of employment without having a phone conversation with you. Those face-to-face conversations will involve a description of the job for which you have applied. We also speak with you about the process including interviews and job offers.

About Stefanini Group

The Stefanini Group is a global provider of offshore, onshore and near shore outsourcing, IT digital consulting, systems integration, application, and strategic staffing services to Fortune 1000 enterprises around the world. Our presence is in countries like the Americas, Europe, Africa, and Asia, and more than 400 clients across a broad spectrum of markets, including financial services, manufacturing, telecommunications, chemical services, technology, public sector, and utilities. Stefanini is a CMM level 5, IT consulting company with a global presence. We are CMM Level 5 company.


Posted 2025-09-16

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