Barista

~Little Bean~ is a small cafe at 5015 Baltimore Ave., next door to our sister shop Cleo Bagels. LB is an expansion of Cleo Bagel’s beverage program featuring Necessary Dark Roast on espresso and Passenger Coffee on drip, house made concentrates, syrups, and more. Little Bean also provides additional seats, treats, and space for bagel shop customers.

Job Summary: We are seeking reliable, thoughtful, talented folks with meaningful experience to join our team. Baristas will be responsible for providing excellent customer service, high quality and consistent drink preparation, making syrups, quality control, everyday equipment care and maintenance, cleaning, & more.

Position Type: Full Time, four to five days a week depending; weekend availability and general schedule flexibility is a must!

RESPONSIBILITIES

• Customer Service
• Greet our customers and neighbors warmly, ensuring a positive experience
• Address customer inquiries and resolve any issues promptly
• Be able to work in a fast paced environment
• Product Knowledge
• Demonstrate a thorough understanding of our offerings while providing accurate information about ingredients and allergens to customers
• Make recommendations based on customer preferences, tastes, and input
• Provide customers with options and an experience tailored to their prefs
• Cash Handling
• Process customer transactions accurately and securely using cash register/point-of-sale
• Provide correct change and receipts
• Beverage Preparation
• Espresso grinder operation, including dialing in, weighing, and ensuring a consistent product from the start
• Espresso machine operation, including steaming milk/latte art
• Expertly crafting specialty drinks
• Brewing drip coffee to spec throughout day as needed
• Preparing and maintaining inventory of syrups, iced coffee etc
• Maintain Cleanliness
• Keeping the bar and dining areas clean and organized to best support the customer experience, your team, and the overall flow of business
• Washing dishes and cleaning throughout shift
• Adhering to food safety and sanitation guidelines
• Shop will need to be cleaned, swept, and mopped at the close of each day
• Collaboration
• Communicating and working closely with team members to ensure smooth operations
• Communicating customer feedback and concerns to leadership
• Supporting your teammates by offering assistance when necessary
• Using ‘downtime’ collaboratively and effectively to stay prepared for busier times of the day and days ahead
• Growing and gaining experience to better anticipate the needs of the day and your coworkers to ensure a smooth service
• Inventory Management
• Stocking and replenishing retail items and supplies as needed
• Notifying leadership about inventory needs

QUALIFICATIONS

• Prior barista experience
• Knowledge of coffee & tea brewing
• Ability to operate equipment; espresso machine, coffee grinder
• Excellent time management
• Excellent communication and interpersonal skills
• An ability to work independently in a fast-paced environment and handle multiple tasks simultaneously
• Strong attention to detail and a commitment to keeping it clean and hygienic
• Basic math skills

PHYSICAL REQUIREMENTS

• Ability to stand for extended periods
• Ability to lift heavy things
• Ability to bend, kneel, go up and down stairs, and reach when necessary

PERKS

• Earn Paid Time Off (PTO) for each hour worked
• Shift meal per diem
• Employee discount
• Schedule is often in a 'block' of days (4 days on, 3 days off)
• Pooled Tips: tips are 'pooled' and paid out through payroll based on total hours worked during the weeks in a pay period. After tips, wages typically range from $20-$22/hr

How to Apply

Interested candidates should submit their resume and a brief cover letter outlining their relevant experience here or directly to [email protected]. Please put the position you are applying for in the subject of your email.

Cleo Bagels is an equal opportunity employer. We encourage applications from candidates of all backgrounds and experiences.