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Clinical Program Coordinator

Lehigh Valley Health Network
Allentown, PA
Join a team that delivers excellence.

Lehigh Valley Health Network (LVHN) is home to nearly 23,000 colleagues who make up our talented, vibrant and diverse workforce.

Join our team and experience firsthand what it's like to be part of a health care organization that's nationally recognized, forward-thinking and offers plenty of opportunity to do great work.

Imagine a career at one of the nation's most advanced health networks.

Be part of an exceptional health care experience. Join the inspired, passionate team at Lehigh Valley Health Network, a nationally recognized, forward-thinking organization offering plenty of opportunity to do great work.

LVHN has been ranked among the "Best Hospitals" by U.S. News & World Report for 23 consecutive years. We're a Magnet(tm) Hospital, having been honored five times with the American Nurses Credentialing Center's prestigious distinction for nursing excellence and quality patient outcomes in our Lehigh Valley region. Finally, Lehigh Valley Hospital - Cedar Crest, Lehigh Valley Hospital - Muhlenberg, Lehigh Valley Hospital- Hazleton, and Lehigh Valley Hospital - Pocono each received an 'A' grade on the Hospital Safety Grade from The Leapfrog Group in 2020, the highest grade in patient safety. These recognitions highlight LVHN's commitment to teamwork, compassion, and technology with an unrelenting focus on delivering the best health care possible every day.

Whether you're considering your next career move or your first, you should consider Lehigh Valley Health Network.

Summary

Coordinates assigned program(s) to ensure clinical care is provided, consistently in assigned programs. In conjunction with medical leadership, responsible for creating policies, care pathways, standards of care and communicates with clinical/nursing staff working with the same cohort of patients. Responsible for monitoring volume, quality, care pathway compliance and reporting at appropriate venues. Supports the appropriate growth of programs and services by coordinating and supporting the development of protocols, clinical workflows, and education and research efforts of the team.

Job Duties

  • Provides Direct Clinical Care to patients within assigned program.
  • Focuses on assigned program and clinical population/service and serves as subject matter expert and resource across the program. In conjunction with medical leadership develops, implements, and monitors policies, clinical pathways, and patient outcomes.
  • Develops standard protocols and workflows for patients needing to move through various departments as part of their treatment and ensures standards and time frames are maintained. Maintains functional knowledge of insurance, managed care plans, and medical authorization requirements.
  • Utilizes evidence-based research, participates in research studies/projects, and communicates findings to co-workers and/or the professional community. Liaisons with the quality department to implement workflows and process improvement related to standard of care as they relate to regulatory, registry, and patient safety requirements.
  • Implements protocols and workflows across the program. Develops monitoring mechanisms, across the enterprise and coordinates periodic meetings to present program status, inclusive of volume, outcomes, compliance with standards, and care pathways. Presents any challenges and solutions to achieve program goals.
  • Serves as educator and trainer to clinical staff in practices, inpatient units, outpatient units, and surgical or procedural areas to ensure communication and consistency. Provides orientation, learning, competency, and care delivery training for the nursing and clinical support team.
  • Collaborates with other program coordinators for common standards, and for appropriate transitions of care.

Minimum Qualifications

  • Bachelor’s Degree in Nursing
  • 2 years demonstrated experience managing programs, clinical services, practices or other health care operations and
  • 3 years providing care to patients within the specialty program
  • Ability to think logically and sequentially, understand redesign concept, and identify opportunities for improvement.
  • Ability to coordinate care of the patient across the care continuum.
  • Ability to develop standards, training and communicate effectively.
  • RN - Licensed Registered Nurse_PA - State of Pennsylvania Upon Hire

Preferred Qualifications

  • Master’s Degree in nursing or
  • Master’s Degree Certified Registered Nurse Practitioner (CRNP)
  • 5 years in the care of patients whose needs match the program or
  • 5 years in a management capacity overseeing delivery of care, with or without direct patient care activities
  • CRNP - Certified Registered Nurse Practitioner - State of Pennsylvania

Physical Demands

Lift and carry 25 lbs. frequent sitting/standing, frequent keyboard use, *patient care providers may be required to perform activities specific to their role including kneeling, bending, squatting and performing CPR.

Job Description Disclaimer: This position description provides the major duties/responsibilities, requirements and working conditions for the position. It is intended to be an accurate reflection of the current position, however management reserves the right to revise or change as necessary to meet organizational needs. Other responsibilities may be assigned when circumstances require.

Lehigh Valley Health Network is an equal opportunity employer. In accordance with, and where applicable, in addition to federal, state and local employment regulations, Lehigh Valley Health Network will provide employment opportunities to all persons without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability or other such protected classes as may be defined by law. All personnel actions and programs will adhere to this policy. Personnel actions and programs include, but are not limited to recruitment, selection, hiring, transfers, promotions, terminations, compensation, benefits, educational programs and/or social activities.

Lehigh Valley Health Network does not accept unsolicited agency resumes. Agencies should not forward resumes to our job aliases, our employees or any other organization location. Lehigh Valley Health Network is not responsible for any agency fees related to unsolicited resumes.

Req ID: wd-JR124763
Posted 2025-09-10

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