Software engineer lead - linux / deployment
R200018
Job Profile Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Software Engineer Lead within PNC’s Technology organization, you will be based in Pittsburgh, PA or Cleveland, OH. The position is primarily based in a PNC location. Responsibilities require time in the office or in the field on a regular basis. Some responsibilities may be performed remotely, at the manager’s discretion. **PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position** This position is for Run the Bank production support Lead supporting Capital Market ALM Funding Desk critical Business service. Unix shell/Java/Python scripts GIT-HUB, uDeploy, Artifactory, Oracle, SQL DB. Mainframe is a plus Linux Scripting Job Description And Responsibilities- Customer focus is the top priority. Should implement practices that align customer needs and satisfaction as primary considerations in all business decisions and should be able to leverage that information in creating customized customer solutions.
- Support On-call activities and also help with other efforts like Vendor releases, Failover events, process improvements, patching activities etc.
- Troubleshoot day to day file transmissions and reports issues, batch job failures, data and process issues related to PNC's critical applications.
- Send timely communication and periodic updates to Line of Business teams for any ongoing issues.
- Analyze the application code for defects, bugs, and slowness in run time and identify the code changes required and share the findings with the ATL and the Team.
- Identify all process improvement tasks, manage/monitor the tasks on RTB Jira board and help the team in resolving the issues.
- Mentor/guide the existing team members (offshore and on-site) with their assigned tasks and help to onboard any new team members.
- Work closely with the Lead to discuss the identified process improvements and any critical issues that need immediate attention.
- Set up and configure automated batch and cron jobs, make scheduling changes in CA7 for the batch jobs.
- Implement Change requests for production changes, Break fixes, Weekly Releases, Process improvements, SSO implementation, Vulnerabilities fix, Hot fixes, Vendor deployments, CA7 batch job schedule changes, OS/DB patching and perform validation post change implementation.
- Perform scheduled activities like Annual BC event for disaster recovery, Monthly OS patching, Validations, Weekly, month-end and year-end tasks, Firewall certification review etc.
- Coordinate with Change teams on the issues that are consistently impacting the application and work with them until the change is pushed into production and the validations are complete.
- Onboard applications into SRC and guide other teams in the process.
- Coordinate with the Vendors to implement the application specific patches and perform validation post vendor deployments.
- Perform testing in lower environments and deploy the code to higher environments using GIT-HUB, uDeploy, Artifactory for process improvements and minor changes.
- Develop and implement early warning alerts per PNC standards to make the system resilient and improve application availability.
- Analyze functional and data requirement from end users , product owners and business teams and convert them to technical requirements and design.
- Coordinate with IT infrastructure team to determine hardware capacity, resolve server errors and effective implementation of job setup on servers to keep resource utilization within permissible limits.
- Modify existing IBM MQ, shell scripts, PowerShell scripts and Oracle queries to correct errors, allow it to adapt to new hardware, or to improve its performance.
- Write Unix shell/Java/Python scripts to automate critical files and processes monitoring, recurring activities and to create alerts to help in the maintenance and support of the application.
- Creates and leads the technical design and development of software solutions.
- Proposes & designs software solutions to address complex business needs. Prepares technical and procedural documentation required.
- Facilitates complex problem resolution.
- Provides technical guidance and support to colleagues. Reviews coding, testing, and documentation of software.
- Applies modern principles, methodologies and tools to advance business initiatives and capabilities.
- Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
- Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.
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