Key Account Manager

Full-time

Description

Job Summary

We’re seeking an experienced and driven Key Account Manager (KAM) who will manage and grow strategic customer relationships across Integrated Water Services, including water and wastewater treatment, O&M, industrial process water, and environmental solutions. In this role, you’ll serve as the primary commercial contact for assigned accounts, driving customer satisfaction, contract performance, revenue growth, and long-term partnerships.

Company Overview:

Integrated Water Services (IWS) is revolutionizing water! For over 20 years, we have been at the forefront of transforming water challenges into sustainable solutions. Our team of passionate innovators designs and builds cutting-edge water and wastewater treatment systems that protect communities and the environment. From bustling cities to remote regions, we are making a real, positive impact on the world.

We are not just engineers and builders; we are problem solvers, creators, and environmental stewards. Join us in building a better future, one water drop at a time.

Key Responsibilities

• Own senior-level relationships with assigned key accounts and act as a trusted advisor
• Drive revenue through renewals, expansions, and cross-selling of Integrated Water Service offerings
• Lead pricing, contract negotiations, and commercial planning
• Coordinate with operations, engineering, safety, and compliance teams to ensure effective service delivery
• Resolve customer issues and escalations while aligning expectations with execution
• Develop multi-year account plans and provide market and performance insights
• Maintain accurate forecasts, activity records, and reports in Salesforce

Requirements

• Bachelor’s degree in Business, Engineering, Environmental Science, or related field
• 5+ years of experience in key account management, sales, or commercial roles, preferably within water, wastewater, industrial services, utilities, or environmental services
• Experience managing complex B2B accounts and long-term service contracts
• Strong negotiation, forecasting, and cross-functional collaboration skills
• Strong understanding of industrial or municipal water systems and service-based business models
• Ability to manage multiple accounts and priorities in a dynamic environment

Travel Requirements:

• Regional travel up to 30–50%, depending on account location and business needs

Join Our Team:

Are you ready to make a splash? IWS is seeking talented individuals to join our high-energy team. We offer competitive compensation and endless opportunities for growth. Be part of something bigger than yourself.

Benefits:

• Competitive salary and incentive compensation plans
• Comprehensive benefits package (medical, dental, vision, STD, LTD)
• Paid time off (PTO) to recharge and explore
• 401(k) retirement plan to secure your future

Plus, an opportunity to grow your skills and advance your career!

#LI-Remote

IWS is an equal opportunity employer. We do not discriminate based on marital status, race, color, creed, gender, sex, religion, national origin, gender identity, age, veteran status, union affiliation, physical or mental disability, citizenship status, or sexual orientation.