Vice president operations
Company Description
Publicis Groupe is a global leader in communication and is positioned at every step of the value chain, from consulting to execution, combining marketing transformation and digital business transformation. Through a unified and fluid organization, Publicis Groupe partners with its clients across communication, media, data and technology to ensure access to the full breadth of capabilities in every market. Present in over 100 countries, Publicis Groupe employs around 103,000 professionals. Overview Join Publicis Groupe’s Global Operations team in a strategic client facing role to advise and deliver for our top multi-national clients on how to establish best in class global and local marketing operations. At Publicis we continue to invest heavily in our operational approach that enables our clients to maximize how each part of the end-to-end marketing ecosystem can flawlessly deliver end to end global marketing orchestration. We believe it isn’t enough to have Best in Class “fill in the blank buzz word” to deliver great marketing. The best marketers of tomorrow will be able to stitch together all marketing services to highly personal and effective marketing experience. The Vice President, Global Operations Solutions Consultant role is responsible for working directly with our top clients to consult, package, recommend, sell, and lead the deployment of our end-to-end operational offering and best in class solutions. Responsible for ensuring successful deployment of recommended global ops solutions while managing a team of solutions experts and project manager to ensure a program is delivered according to scope. This role not only leads key client engagements but is also critical to informing our solutions leads on client needs to impact future roadmaps. Responsibilities- Responsible for performing detailed assessments, identifying root client challenges, and compiling summary of gaps and opportunities
- Responsible for identifying and packaging Publicis Groupe operational solutions to address new and existing client needs
- Responsible for compiling strategic client recommendations, pricing estimates, scopes and any additional follow up material through approval
- Directly manage solution scope and delivery within agreed upon timelines to ensure proposal milestones are achieved, and ultimately accountable for program delivery
- Manage client executive and internal client stakeholder communications, relationship, and expectation management
- Coordinating global operations project management, solution SMEs and product teams to ensure timely delivery of operational solutions.
- 5-10 years' agency experience in consulting, client facing, account management, OR client-side marketing role
- Strong experience with project planning, management, and delivery
- Proactive self-starter who is detail oriented and can work independently
- Flexible and open to role changes/ evolution and taking on new/ additional work outside of role scope as needed
- Excellent communication, relationship-building, and persuasion skills to develop, manage and maintain client relationships
- Strong presentation skills including compilation of presentations and any collateral needed to convey recommendations and spark inspiration
- Highest ethical standards
- You are prepared to roll your sleeves up and get hands on with projects!
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