Customer Retention Specialist - State Farm Agent Team Member
Job Description
Job Description
You May Be a Great Fit as a Customer Retention Specialist at Chris Loeffert Insurance Agency if:
- Youre the person people call first when life goes sideways - calm, steady, and ready to help.
- You genuinely care about your community and are dedicated to providing excellent service that makes a positive impact on the people around you.
- Youre a natural relationship-builder who earns trust quickly and keeps it.
- You listen first, then guide , making customers feel understood while confidently recommending solutions.
- Youre compassionate under pressure and can guide someone through their worst day with clarity and empathy.
Seeking a Customer Retention Specialist to support ongoing customer relationships and contribute to office growth. This position focuses on outreach, policy renewals, and relationship maintenance. Responsibilities
- Communicate with existing customers regarding renewals and coverage options.
- Review accounts and assist with updates or changes as needed.
- Identify opportunities to enhance customer satisfaction and engagement.
- Maintain accurate records and documentation of interactions.
- Collaborate with team members to meet retention and outreach objectives.
- Strong interpersonal and problem-solving abilities.
- Effective communication and listening skills.
- Detail-oriented with a focus on customer experience.
- Previous experience in customer service or account management preferred.
- Must be able to obtain applicable state insurance licenses.
Recommended Jobs
Behavior Health Technician / BHT - IBHS Lebanon County
Make a difference every day by joining CCRES as a Behavior Health Technician (BHT) in Lebanon County. NOW OFFERING PAID CREDENTIALS - Eliminating upfront costs for necessary clearances & TB screen…
Parts Specialist
Since 1948 Follett Products, LLC has led the industry in designing and manufacturing high quality, innovative ice storage bins, ice storage and transport systems, ice machines, ice and water dispenser…
Tax Manager (Partnerships) - Richmond, VA (Work from Home Possible)
Our client is a 150 staff CPA firm in the city of Richmond, VA. They have a heavy focus on working with high net worth individuals and their privately held companies and pride themselves on offering …
Project Enablement Analyst
Job Responsibilities: Governance standards, IT standards IT capital investments, enhancements Organized, good communications skills IT background Project coordination (project support)…
Transportation - Water Resources Engineer
Job Description Job Description At Whitman, Requardt & Associates, LLP, we are "People Focused and Project Driven". We have been in business for more than 110 years and we are known for our quali…
Full Stack Analytics
job summary: Heavy stakeholder management with Product teams. Defining and understanding business metrics. Providing transformation logic/requirements to the Data Engineering team. Buildin…
Sales Associate
Job Description Job Description About Us: At D&L Auto Inc., we pride ourselves on providing exceptional tire sales and service to our customers. With a commitment to quality and customer satis…
Peer Support/Teen Talk Line Internship: Summer/Fall 2026/Spring 2027
Access Services is seeking kind and hardworking Bachelors or Masters level students to join our Peer Support and Teen Talk Line program, for an in-office position in Plymouth Meeting, PA. We a…
Speech-Language Pathologist (SLP) - Flexible Schedule
Flexibility, Flexibility, Flexibility! At Discovery Therapy, you choose your schedule —no kidding! We’re seeking a licensed Speech-Language Pathologist (SLP) to join our Early Intervention team…
Part-time Challenger Learning Center Facilitator
Job Number: 202600161 BASIC PURPOSE Under the supervision of the Program Manager for the Challenger Learning Center at Montco Pottstown, the Part-time Challenger Learning Center Facilitator i…