Sales Administrator - East Coast

The Sales Administrator provides administrative support to the company's sales management, sales team, & Technical Service through consistent coordination & execution of tasks & activities that intersect between sales support, customer service, & office administration.

Essential Functions of the position include:

• Rebates

• Track & review annual, quarterly & semi-annual rebate information & calculations in EAS.

• Provide rebate breakdowns for key customers & on request.

• Calculate & process customer signing & conversion bonuses

• Compliance

• Policy allowance administration & processing for Concrete/Masonry & Cement-Submit for approvals/processing

• Provide documentation to auditors to show Sarbanes Oxley compliance

• Customer Functions

• Handle customer service requests to update customer master records with shipping plant, shipping instructions, carrier information, etc.

• Maintain customer information in company databases, submit completed customer set up form to shared services for customer creation as well as any address changes

• Coordinate with other departments to complete other areas of pertinent data for customer accounts (ie, tax exemptions, order confirmations, invoice output, etc.)

• Serve as information liaison between Sales & Customer Service on customer related issues

• Draft supply agreements/rebate programs/signing bonuses/conversion bonuses.

• Customer service requests-i.e. "find" customer numbers in SAP, provide correct customer numbers to use for orders, etc.

• Review completed dispenser equipment requests for accuracy. Create dispenser equipment IO#, & enter request into CAPEX for capital expenses

Pricing

• Monitor monthly price targets & gather appropriate approvals for prices that don't meet targets

• Coordinate & communicate price increases & maintain pricing database

• Create price & project quotes

• Coordinate annual & quarterly price increases & any unforeseen increases and/or service fees

Invoicing/Billing

• Audit billing transactions & assist with internal audits

• Assist with PO requests & reviews, & invoicing process

• Provide backup documentation for random sample of invoices

• A/P functions - Request PO numbers, complete goods receipt posting for invoices received or G/L account codes, & resolution/approvals of invoices in Medius

• Process service fee credits in EAS

• Coordinate waste removals - Create POs, receive waste removal requests & submit to removal company, & process invoices in Medius

• GCP/Chryso cross selling functions - Setting up accounts/adding pricing/liaison between the two groups

• Coordinate & generate all credit & debit memos for region for any "non-inventory" affecting items (price changes, freight charges, 3rd party vendor discrepancies, service fees)

• A/P Support - contact customers in the region that have short payments on account to determine cause & resolve as needed. Communicate resolution to credit department & India cash applications group.

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• Continued below-

Education Requirements:

• High School Diploma or Equivalent Required

• Associate's Degree in a Related Field Preferred

Experience Requirements:

• 3+ years' experience in Customer Service, Sale Office, or Similar Field Required

• Experience with SAP Required

• Proficient in Microsoft Excel, Word, & PowerPoint Required

• Adept at Creating Reports Required

• Possess excellent customer service and communication skills; able to actively listen and articulate effectively, especially through telephone Required

• Experience in a Business Warehouse Preferred

Job Description Continued From Above

Sales Support/Ordering

• Handle inquiries on sales orders from Sales Reps/Managers

• Monitor orders on block for service fees & determine whether fee is warranted

• Support our sales team inquiries regarding orders, pricing, computer questions, how-to, etc.

Administrative/Reporting

• Monthly sales reports by territory/district. (i.e. YTD vs PYTD, sales/usage reports for the month vs. prior month

• Support sales management by composing correspondence, coordinate schedules, update website

• Create ad-hoc reports from multiple data sources

• BW reports as needed. PC/PS, Key Accounts, Individual customer reports, daily sales, Sales by account, etc.

• Update fuel surcharge report based on government index site

• Admixtures Inc. commission payment calculation

• Set up conference calls & webinars for region

• Submit new sales rep/manager set up in Sharepoint & get access to TrueContext(Pronto)

• Complete Executive Summary worksheets on customers for high level meetings

• Complete gross margin analysis worksheet

About Chryso, Inc

Chryso is a leading global designer and manufacturer of high quality concrete admixture thanks to a strong commitment to research and innovation, coupled with adherence to the strictest manufacturing standards in the industry. Our admixtures are engineered to optimize the performance of our customers' specific concrete materials in a way that will maximize user satisfaction and economy. In addition, Chryso delivers significant added value and support to its clients, which includes assistance with client inventory control and prompt product deliveries.

For more information, visit GCP's website at

Saint-Gobain provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Saint-Gobain is an equal opportunity employer of individuals with disabilities and supports the hiring of veterans.

Applicants for roles based in Washington state or remote roles that would be worked from Washington state are encouraged to direct any concerns regarding the state's Pay Transparency laws to the SGNA HR Compliance team at SGNA HR [email protected] .

Certain locations require pay information be provided in job postings. Saint-Gobain aims to deliver a comprehensive Total Rewards package to support our employees' wellbeing and help improve daily life for themselves and their families. We believe in the importance of pay transparency in what we offer potential candidates. Provided is the national pay range for this position which is $60,500.00 to $94,500.00 per year. However, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors.

In addition to base salary, this position is eligible for an annual bonus. The targeted bonus amount is 8% of base salary based on company and individual performance measures. The Total Target Cash range (base pay and annual bonus) for this position, is $65,340.00 to $102,060.00 Bonus payments are part of variable compensation and by nature can vary based on company and individual performance and is not a guarantee.-

Saint-Gobain is committed to helping you and your family be well in all aspects of your life. Be Well. Be You brings together inclusive programs and meaningful resources to support all aspects of your physical, emotional, financial, and social well-being. Employees have the flexibility to choose the benefits that best fit their individual needs.

• Health and Well-being - Supporting your wellbeing, to thrive in life and work.

o Medical, Prescription Drug, Vision, and Dental Insurance

o Healthcare Saving Account and Flexible Spending Account options

o LiveWell Wellness Program

o Employee Assistance Program (EAP)

o Paid Time Off and Paid Parental Leave-

• Retirement and Protection - Helping to make the future life you want a reality.

o 401(k) with Company Match, Retirement Accumulation Plan (RAP) Cash Balance Pension Plan

o Company-provided Life Insurance, AD&D, Short-Term Disability

o Voluntary employee and dependent life insurance, Long-Term Disability, Critical Illness and

o Accident Insurance

• Additional Benefits - Helping shape the experience and impact you want

o Commuter Benefits

o Group Legal

o Identity Theft Protection

o Auto and Home Insurance

o Pet Insurance and Discounts

o Back-up Child and Elder Care

o PerkSpot Employee Discount Program

o Volunteer Day