UKG Ready - Product Support Specialist
We provide innovative HR and payroll services to a diverse range of clients. We focus on delivering best-in-class client support and ensuring smooth HRIS and payroll operations for our customers.
Role Overview
We are seeking a Client Service Representative for UKG Ready to provide exceptional client-facing support and assist with system implementation tasks. The ideal candidate will have experience working with HRIS or payroll systems, be comfortable engaging directly with clients, and thrive in a fast-paced remote environment.
Key Responsibilities
- Serve as the primary point of contact for clients using UKG Ready.
- Provide day-to-day support for client inquiries, troubleshooting, and system navigation.
- Assist with implementation activities as needed, including system setup, testing, and onboarding.
- Escalate complex issues to senior consultants or technical teams when necessary.
- Maintain accurate records of client interactions and support tickets.
- Collaborate with internal teams to ensure client satisfaction and timely issue resolution.
Qualifications
- Minimum 2 years of experience in client support, HRIS, or payroll operations.
- Hands-on experience with UKG Ready or similar HRIS platforms preferred.
- Strong communication and interpersonal skills ; comfortable speaking with clients directly.
- Ability to work remotely and manage tasks independently within EST business hours.
- Detail-oriented, organized, and able to handle multiple priorities simultaneously.
What We Offer
- Competitive base salary: $52,000 – $58,000
- Fully remote position (EST hours)
- Opportunity to work with a growing HR and payroll solutions provider
- Supportive team environment with opportunities to develop UKG expertise
Darwin Recruitment is acting as an Employment Agency in relation to this vacancy.
Luchian Van Der Merwe
Recommended Jobs
Senior Manager, Power Infrastructure Construction
Job Description As a Senior Construction Manager, Power Infrastructure, you will play a critical role in delivering large-scale power infrastructure projects that enable reliable and scalable d…
Senior Mechanical Engineer Nuclear
Senior Mechancial Engineer Westinghouse Electric Company Rock Hill, SC Are you interested in being part of an innovative team that supports Westinghouse's mission to provide clean energy solut…
Cook
Embassy of Hearthside in State College, PA is currently hiring a Cook to join their dietary team. Think Embassy! Think Hearthside! Education Must possess, as a minimum, a high school education. …
Case Manager
Description Are you looking for an opportunity to advance your career while working with an extraordinary team? At Merakey, we put heart and soul into everything we do. We are seeking a full time…
Transportation Construction Inspector Montgomery County District 6
C DR Maguire Inc., a national multi-disciplinary engineering firm is seeking Transportation Construction Inspectors for projects in Norristown/King of Prussia area. Sponsorship or relocation is n…
practiced hair stylist with a following
Commission rates negotiable! Sign on bonus with a following! practiced hair stylist with a following We are seeking for an practiced Hairstylist with a following. Negotiable commission percenta…
Registered Nurse Manager
Lititz – Registered Nurse Manager When you are part of our team, you do work that matters! Registered Nurse Managers are at the heart of what we do as they ensure the highest standard of care for…
Locum Tenens - Cardiovascular Surgery Physician
Job Title: Locum Tenens - Cardiovascular Surgery Physician Location: Pennsylvania State Position Overview: Our team at Vitaly Health is looking for a Cardiovascular Surgery Physician to joi…
Development Manager
Make a difference by helping save lives and support families through excellent execution. The Legacy of Life Foundation is a faith-based nonprofit rooted in Catholic theology that provides life-affirm…
Housekeeper
Hi! My husband and I are both doctors in the VA region in the USA. We are looking for someone who has experience taking care of toddlers and like to be a part of our family! We have a 21 month old son…