Electric Vehicle Field Service Technician- Memphis, TN
- Understand the complete vehicle at a systemic/component level to effectively and efficiently diagnose and repair
- Represent Orange EV in the utmost professional manner
- Utilize the Remote Monitoring System and the Service Record Keeping System to determine a service plan and prioritize customer needs
- Accurately record all service activity in the service record-keeping system
- Communicate with customers and third-party service providers to aid in diagnosis or issue escalation and promote the most efficient repair scenario
- Work with the site manager and the electrician regarding the logistics of charging infrastructure location, cost, and timing
- Evaluate conversion vehicle candidates and prepare a thorough report on the condition
- Support Customer Technicians and Third-Party Service Providers with ancillary repairs
- Provide a secure remote location for tools, parts, and other necessary items
- Deliver Operator and Maintenance training in addition to sales and business development support
- Travel as required for initial training and to ensure service team goals and customer needs are met.
- High School Diploma; related technical degree preferred
- Travel as required for initial training and to ensure Service Team goals and customer needs are met
- 1 or more years’ experience in the automotive or electrical industries
- Intermediate to Advance level experience with MS Office Suite, including Excel, Word, and TEAMS.
- Knowledge of principles and processes for providing superior customer service
- Analytical approach to problem solving
- Ability to routinely lift up to 50 lbs at waist level and occasionally up to 75- 100 lbs
- Ability to squat, sit, lie under, or climb on the vehicle routinely.
- Ability to handle many functions at one time and adjust to rapidly changing priorities and schedules
- Ability to set and prioritize goals and achieve them according to a schedule
- Ability to execute and follow through on instructions given by the supervisor
- Ability to articulate clearly when writing, including composition, spelling, and punctuation.
Recommended Jobs
Transportation Manager (Fleet Motor Carrier) - ZMC Logistics
Shift and schedule Weekends as needed Full-Time M-F Dayshift but may need to adjust as needed Summary job description Company Overview ZMC Logistics LLC is a rapidly expanding transpor…
Compounding Pharmacy Technician I
A Day in the Life at Option Care Health Extraordinary Careers. Endless Possibilities. With the nation’s largest home infusion provider, there is no limit to the growth of your career. Option …
Overnight Custodian (Part Time)
Job Summary The Overnight Custodian will be responsible for the overall cleanliness of all areas of the facility to ensure a positive member experience. Essential Duties and Responsibilities ~Thoro…
Shift Leader
Job Description Job Description Bring your flavor! We want you to join our vibrant team as a Shift Leader at Papa John's. We're looking for passionate, energetic individuals to take charge and …
Part Time - House Cleaner
Part Time - House cleaner- LGBTQ+ friendly! We are an eco-friendly, LGBTQ+ friendly and inclusive residential cleaning company looking o grow our amazing team! If you want consistent daytime hours, …
Respiratory Therapist PRN Nights
Kindred Hospital Philadelphia is a 52-bed long-term acute care hospital offering the same in depth care you would receive in a traditional hospital, but for an extended recovery period. We part…
Nurse Practitioner - Podiatry - To 150K in the Philly Suburbs
Job Description Job Description NP Foot & Ankle – West Chester County with Six Figure Pay An established practice is seeking a Nurse Practitioner to support podiatry and foot/ankle services in…
SOUS CHEF (FULL TIME AND PART TIME)
Job Description Job Description We are hiring immediately for a full time and part time SOUS CHEF position. Location : Penn Highlands DuBois - 100 Hospital Avenue, Du Bois, PA 15801. No…
CDL Driver
Job Description Job Description Drive Local. Drive Premium. Join Our Team! CDL Driver – Class A Location: Allentown, PA Schedule: Sunday - Thursday, Night Shift 2pm – 2am, but hours can vary…
Automotive Sales Consultant
Job Description Job Description Job Summary We are looking for an Automotive Sales Consultant to join our growing team! The right candidate will be ambitious, have excellent interpersonal s…