Student CEO (SCEO) - SAINT JOSEPH'S UNIVERSITY

CO-OP LOCATION

Reports to : Operations Lead

Classification: Full-time, seasonal

FLSA Status: Non-Exempt

Pay Type: Hourly

Scope: 1 cafe

Location: In-person at assigned cafe

Job Summary : The Student CEO leads all aspects of a Saxbys cafe operation while gaining real-world entrepreneurial experience through Saxbys' Experiential Learning Platform. This role provides undergraduate students with unparalleled ownership of a business while developing leadership skills across team development, community engagement, and financial management.

What You Will Own

• Team Development: Build and lead a high-performing team of peers through effective recruiting, training, coaching, and performance management to create a positive work environment that embodies Saxbys' values and culture.


• Community Leadership: Establish the cafe as a community cornerstone through exceptional hospitality, meaningful partnerships, and impactful initiatives that demonstrate Saxbys' commitment to making life better.


• Financial Management: Drive cafe profitability by managing sales growth, labor costs, inventory, and overall operational efficiency while maintaining Saxbys' high standards for product quality and guest experience.


• Brand Representation: Serve as the face of Saxbys on campus, effectively communicating the company's mission, values, and Experiential Learning Platform to stakeholders, guests, and potential team members.

Who You Will Support

• Operations Lead: Collaborate on strategic initiatives, provide regular updates on cafe performance, and implement feedback to continuously improve operations.


• Marketing Team: Generate content for social media, implement local marketing initiatives, and execute promotional campaigns to drive cafe awareness and sales.


• Recruiting Team: Assist in identifying, recruiting, and developing talent for both cafe positions and future Student CEO succession planning.

Who You Will Supervise

This position will supervise around 10-30 direct reports depending on the size of the cafe

What Success Looks Like

• Cafe achieves or exceeds budgeted revenue targets


• Cafe operates at or above budgeted Net Operating Income


• 30%+ of cafe staff are developed into Team Leads


• Guest satisfaction metrics consistently above 4.5/5

Where You Excel

• Confident Communicator


• Developer of Individual Contributors


• Master of Prioritization


• Adaptable to Change


• Autonomous Problem Solving


• Financial Acumen

What You Have Done

• Completed at least one year of undergraduate studies


• Prior Saxbys cafe experience preferred


• Demonstrated leadership experience in academic, professional, or volunteer settings


• Experience in customer service, hospitality, or retail preferred

What is Required

• Support, exhibit, and promote Saxbys Mission and Core Values in all daily activities.


• Must be an undergraduate student of the partner organization in good academic standing


• Ability to work 30-40 hours per week during cafe operating hours


• Physical requirements:




• Able to stand, walk, and smile for extended periods of time


• Able to stoop and kneel


• Push, pull, lift or carry up to 35 lbs


• Ascend or descend ladders, stairs, ramps