HR Consultant
HR Advantage Advisory (HRAA) is a growing HR Consulting & Outsourcing firm offering a full range of HR services designed to help companies protect and grow their businesses and is looking to add a Consultant to our team in Pittsburgh. The position will be primarily virtual however some onsite client visits/work and onsite team meetings will be required as needed.
In this position you will provide hands-on human resources support to a full roster of clients, varying in size, location, and industry. Must be able to juggle multiple clients and projects simultaneously and with urgency.
Responsibilities and Duties
- Serve as primary point of contact for clients, utilizing exceptional written/verbal communication skills, professional demeanor, extreme responsiveness, and business acumen.
- Support clients in driving HR objectives and implementing best practices in the areas of new hire on-boarding, employee relations, performance management, leaves of absence, investigations, training and development.
- Administer benefits, including distributing enrollment forms, collecting from employees, completing online enrollment and calculating payroll deduction. Explain benefits package to employees and respond to coverage inquiries.
- Process payroll, including inputting changes and updates, checking totals and reports prior to processing, and downloading and providing financial reports as requested.
- Research, prepare and deliver trainings, on a variety of topics including preventing harassment/ discrimination, leadership essentials, providing feedback, etc.
- Utilize a hands-on approach to monitor the "pulse" of the clients and ensure a high level of client satisfaction.
- Create multi-state employment handbooks, tailored to the client’s location, size, and culture.
- Set up new client engagements which could include HR processes across the entire life cycle, including payroll, benefits, leaves of absence management, etc.
- Travel to client sites as needed to meet with current and prospective clients and to service the account.
- Maintain accountability and open communication with the account lead using good judgment regarding the need to escalate issues.
- Stay abreast of and advise on federal and multi-state employment law/compliance issues and HR best practices, understanding when legal resources need to be engaged.
- Maintain detailed log for client billing purposes.
- Contribute to internal initiatives such as developing forms and policies, organizing internal databases, etc.
- Bachelor’s Degree required in a Human Resources or related discipline preferred.
- Minimum of 5 years' experience in a Senior HR generalist, HR management or HR Business Partner role.
- SHRM-CP, SHRM-SCP, PHR, SPHR, or equivalent certification required at hire or within one year of hire.
- Thorough knowledge of HR best practices, payroll, benefits and legal aspects of employment (federal and state employment laws including: ADA, COBRA, EEO, FLSA, FMLA, etc.)
- Prior experience in a role fully responsible for processing Payroll preferred.
- Strong client relationship skills including the ability to take a broad perspective to provide solutions and to influence.
- Excellent communication skills (written and verbal) in formal and informal business settings.
- Proficiency in Microsoft Office (Outlook, Word, Excel, PowerPoint).
- Excellent analytical skills, preferably using Excel as needed.
- Self-directed and able to multi-task and shift priorities regularly.
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