Home Care Branch Supervisor - Pittsburgh, PA (Pittsburgh)

Location: Pittsburgh, PA

Position Type: Full-Time | Salary – Exempt

Department: Home Care Services

About the Role

Abcor Home Health, Inc. is seeking an experienced and motivated Home Care Branch Supervisor to support our Pittsburgh, PA branch. This role is responsible for supervising Direct Care Workers (DCWs), coordinating non-medical in-home services, and ensuring compliance with Pennsylvania Department of Human Services (DHS), Office of Long-Term Living (OLTL), Community HealthChoices (CHC), Managed Care Organizations (MCOs), and Electronic Visit Verification (EVV) requirements.

Key Responsibilities

• Supervise and support Direct Care Workers (DCWs) providing in-home services
• Ensure services are delivered in accordance with the participant’s authorized Service Plan and Person-Centered Service Plan (PCSP)
• Coordinate service starts and staffing for new referrals within OLTL/MCO timelines
• Monitor visit completion and address scheduling or EVV exceptions promptly
• Communicate with Support Coordinators, MCO representatives, and branch leadership
• Maintain accurate and compliant participant and employee documentation
• Identify, document, and report incidents or service concerns per Pennsylvania requirements
• Support audit readiness, quality assurance, and compliance monitoring

Qualifications

• High school diploma or GED required; Associate’s degree preferred
• Minimum one (1) year experience in home care, human services, or caregiver supervision
• Knowledge of PA DHS, OLTL, Community HealthChoices (CHC), and EVV requirements preferred
• Strong organizational, communication, and problem-solving skills
• Ability to manage multiple priorities in a fast-paced environment
• Proficiency with electronic documentation systems and Microsoft Office
• Reliable transportation for local travel as needed

Equal Opportunity Employer Statement

Abcor Home Health, Inc. is an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, veteran status, or any other protected status under federal, state, or local law.

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