EFDA

Job Description

Job Description

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance
• 401(k)
• Training & development

As EFDAs, patient care is your #1 priority and focus. We are searching for talented people who want to provide excellent customer service for the patient, provide precise support to the doctor, and possess an amiable chair-side manner.
QUALIFICATIONS:

• Provide extraordinary customer service, with excellent chair-side manner, by making the patient the #1 priority
• Be present, engaged and ready to work at all assigned shift times
• Take direction from the doctor(s) and/or hygienist(s), assist them with all dental procedures, anticipate their needs, and perform patient oral evaluations
• Take, develop and mount accurate, high quality radiographs
• Review patient charts prior to doctor arrival, log appropriate patient data and health history during the exam and treatment, as well as transcribe the doctors notes
• Clean, sterilize and prepare the equipment and operatory, per the organizations procedures and guidelines, prior to a patients appointment
• Complete various laboratory duties
• Perform efficient and accurate procedures to maintain the schedule and patient flow
• Educate the patients and address their questions and/or concerns
• Demonstrate good teamwork to deliver an extraordinary experience for every patient
• Partner with doctors, hygienists, and support staff to maintain excellent patient service and integrity within the organization
• Assist the front office staff in scheduling patients follow up visits, as well as tracking the incoming and outgoing lab cases, to ensure quality and timely products
• Complete checklists as assigned and participate in daily huddles to ensure that every single day flows smoothly
• Maintain patient confidentiality through HIPAA compliance
• Follow the organizations safety policies and procedures through OSHA compliance and BBP (Blood-borne Pathogens) federal regulations
• Complete all Learning Management System requirements

Education/Certification:

• Minimum high school diploma or equivalent required
• Current radiography certification required
• EFDA (Expanded Function Dental Assistant) certification required per individual state regulations
• Dental Assistant certification, as required by state, or ability to become certified
• Current certification in Cardiopulmonary Resuscitation (CPR) preferred
• Current certification to monitor Nitrous Oxide/Oxygen Analgesia preferred
• Maintain annual OSHA, HIPAA and Infection Control training

Skills/Abilities:

• Experience in a professional environment with direct patient contact preferred
• Excellent positive attitude and customer service skills
• Professionalism and integrity in all aspects of job, including image and both verbal and written communication skills
• Possess exceptional interpersonal and relationship building skills, including conflict resolution skills
• Strong organizational, planning and analytical skills
• Ability to multi-task and remain calm in a rapidly changing environment
• Computer proficiency and the ability to learn new programs as required