Innovative Technology Integrator/Software Implementation Specialist

* Federal Contract position * 6-9 months duration; 0.5-0.75 equivalent depending on project needs. Work can be fully remote.

Reports to: Dale Jordan, CTO
Adrienne Mellott, AVP Academic Operations and Grant Program Director

Position Summary: Keystone College seeks professional services to support the implementation, configuration, and operationalization of the EAB Navigate360 platform. This engagement focuses on five major workstreams essential to a successful deployment: project leadership, technical integration, platform administration, workflow implementation, and AI‑assisted engineering using Replit.

The contractor will work in partnership with Keystone’s Program Sponsor, Technical Sponsor, and EAB’s Strategic Leader and Technical Project Manager.

Primary Responsibilities:

Program Ownership & Project Leadership

The contractor will serve as Keystone’s functional project lead for Navigate360, responsible for day‑to‑day coordination and delivery. Activities include:

• Managing the implementation timeline and milestones
• Facilitating cross‑departmental decision‑making
• Preparing leadership updates and status reports
• Coordinating with EAB’s Strategic Leader and Launch Consultant
• Ensuring alignment between institutional goals and platform configuration
• Driving adoption planning across advising, faculty, and student services

Outcome: A well‑managed, on‑schedule implementation with clear communication and institutional alignment.

Technical Lead & Data Integration Management

The contractor will act as Keystone’s Technical Lead for all Navigate360 data work. Responsibilities include:

• Mapping Keystone’s data to EAB’s required schemas
• Coordinating extraction of student‑level, course‑level, advisor, and holds data
• Leveraging the existing Admissions and Enrollment databases
• Preparing and validating historical datasets (up to 14 years)
• Supporting SSO configuration and nightly automation
• Working directly with EAB’s Technical Project Manager on data validation

Outcome: Accurate, automated nightly data feeds and a validated historical dataset powering Navigate analytics.

Application Administration & Platform Configuration

The contractor will serve as interim Application Administrator during implementation. Responsibilities include:

• Configuring roles, permissions, care units, and user groups
• Setting up alerts, campaigns, workflows, and templates
• Managing content, resources, and student‑facing elements
• Supporting UAT and coordinating end‑user testing
• Establishing long‑term administrative practices for Keystone staff

Outcome: A fully configured Navigate360 environment ready for launch and sustainable long‑term administration.

Workflow Implementation & Operational Playbooks

The contractor will design, implement, and operationalize Navigate360 workflows across advising, student success, and faculty engagement. Responsibilities include:

• Building automated workflows, alerts, and campaigns
• Designing care unit processes and escalation paths
• Creating training materials, SOPs, and operational guides
• Delivering training sessions for advisors, faculty, and staff
• Using Replit.com AI tools to accelerate documentation and workflow development

Outcome: Functional, institution‑specific workflows with clear operating practices and trained end‑users.

AI Coding & Engineering Using Replit

The contractor will leverage Replit as the primary engineering and automation environment. Responsibilities include:

• Developing Navigate data export scripts and automation logic
• Enhancing the Admissions Engine to support Navigate data requirements
• Building AI‑assisted tools, documentation, and workflow generators
• Creating reusable code modules for data validation, transformation, and monitoring
• Supporting Keystone’s long‑term AI‑enabled operational strategy

Outcome: A modern, AI‑supported technical foundation that accelerates implementation and reduces long‑term maintenance burden.

Experience, Skills and Abilities:

• Demonstrated experience leading similar software implementation projects
• Technical proficiency with database management, API design and integration, use of AI coding tools
• Experience employing project management frameworks and tools to organize team’s work
• Ability to problem-solve and troubleshoot issues independently
• Ability to lead a technical and non-technical team to successfully complete a software implementation
• Strong communication skills in creating documentation, and providing status updates both written and verbal

Please send resume, cover letter, and names, addresses & phone numbers of three professional references to: Human Resources * Keystone College * One College Green * La Plume, PA 18440-1099 * email: [email protected]