Quality Assurance and Customer Support Specialist
Qualifications
- Proven experience in data entry, preferably within healthcare, social services, or billing.
- Familiarity with encounter and billing practices in early intervention or intellectual disability services (preferred).
- Familiarity with Pennsylvania CCRI Reporting is a plus.
- Strong attention to detail, organizational skills, and ability to maintain data accuracy.
- Proficiency with data entry software and Microsoft Office Suite (especially Excel).
- Excellent communication skills for coordination with team members and other departments.
Additional Requirements
- A high school diploma or GED is required; an Associate’s degree in a related field is a plus.
- Ability to handle confidential information with discretion.
- Self-motivated, with the ability to work independently and meet deadlines.
GENESYS Consulting Services, inc. is proud to be an equal-opportunity employer.
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