Regional Quality Manager

Pratt Retail Specialties - Production Facilities
Macungie, PA

Pratt Retail Specialties, LLC is seeking a talented and energetic Regional Quality Manager to improve, promote, and sustain the Quality Management System. The selected individual will be hardworking with solid quality skills and a strong knowledge of the flexible films, (caste and/or blown stretch and bubble film and paper packaging as another advantage). This individual will act as a leader and driver of all quality initiatives for plant locations; interact and partner with manufacturing, sales and design teams, vendors and customers in meeting internal and external customer quality. The position will be home-based in Pennsylvania and travel will be to domestic locations in Ohio, Georgia, Texas and the Midwest – some West Coast travel may also be required.

60% Travel will be required.

What You Will Do In Your Role:

  • Lead the quality effort to a regional set of sites.

  • Add value and expertise in the flexible film and paper packaging converting areas in applicable locations.

  • Quality effort includes (but is not limited to) the following:

  • Flexible films manufacturing and paper packaging converting operations

  • Internal audits

  • Corrective actions

  • Driving Fab card utilization

  • Document Change System

  • Measuring and test system calibration

  • Non-Conforming material system

  • Drive results of quality Manufacturing.

  • Create documentation where applicable to ensure ISO/BRC and other Regulatory requirements.

  • Review product testing data, plant scrap data and customer complaints to determine areas that require improvement. In some cases, you will drive that improvement.

  • Lead and participate in cross-functional efforts related to product quality, corrective actions and other teams related to the quality scope.

  • Develop a well-rounded understanding of how our products are made; how they are used; and the implications of various product test results.

  • Work closely with Design, Operations, Product management, Sales, and Supply Chain to drive quality results.

  • Leads quality staff on performance of Quality metrics of shrink and waste & developing key manufacturing metrics.

  • Drives plant accountabilities in the areas of: tracking vendor performance, resolution and disposition of customer complaints, investigating critical quality defects on in-process and finished products, generation and analysis of quality data and reports

  • Supports HR with Quality employee’s performance issues

  • Ensures product quality. Establishes and manages systems for “right first time” performance and incorporates this philosophy in the continuous improvement teams.

Requirements

  • Quality Management experience in flexible films manufacturing and converting, (i.e. stretch and bubble films) including product knowledge, manufacturing operations and ability to monitor and improve correct film making processes.

  • Converted paper packaging (paper bags, flooring products and sheeted paper).

  • Knowledge of ISO 9001 standards and FSSC 22000 (Food Safety)

  • Strong communication and interpersonal skills

  • Desire to drive improvements (project management / leadership experience)

  • Results oriented with the capability of balancing multiple tasks and priorities

**MATHEMATICAL SKILLS

**

Able to calculate figures and amounts such as percentages, measurement, volume and rate.

**REASONING ABILITY

**

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

**PHYSICAL DEMANDS

**

Employee is regularly required to walk and talk and hear. The employee is frequently required to stand; use hands to finger, handle, or feel; and reach with hands and arms. The employee is occasionally required to sit. The employee must regularly lift and/or move up to 50 pounds. Vision requirements include: close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

**WORK ENVIRONMENT

**

While performing the duties of this job, the employee is frequently exposed to wet and/or humid conditions, moving mechanical parts, and fumes or airborne particles. The noise level in the work environment is usually loud.

Posted 2026-05-30

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