Quality Manager

Quality Manager $ 70,000.- $ 80,000.00 12 % 401 K + Quarterly Bonuses This leadership position is responsible for directing and managing all quality assurance initiatives to uphold and advance the standards of steel tube production. The role encompasses the development, implementation, and continuous improvement of quality systems, ensuring that all processes, materials, and finished products meet stringent internal standards, customer specifications, and regulatory requirements. Operating within a single-site steel processing facility, the position plays a critical role in maintaining consistent, high-quality output that aligns with production goals and supports overall operational excellence. As the designated Management Representative for the ISO 9001 Quality Management System, this individual leads internal and external audits, ensures compliance with quality standards, and drives corrective and preventive actions to foster a culture of continuous improvement. In addition, the role serves as a key technical resource for the Sales Department, offering expert guidance on product specifications, quality capabilities, and customer requirements. This collaboration ensures that customer expectations are met with precision and that technical challenges are addressed proactively to support business growth and customer satisfaction.

EDUCATION/EXPERIENCE REQUIREMENTS:

Preferred: Bachelor’s Degree from an accredited college or university Required: High School Diploma or GED 3–5 years of relevant quality assurance experience, or an equivalent combination of education and experience Certified Quality Engineer (CQE) or Certified Manager of Quality (CMQ) preferred Minimum 2 years of ISO 9001 experience required Minimum 2 years of experience in a Steel Service Center preferred Experience with Failure Mode and Effects Analysis (FMEA) preferred Experienced in performing Gauge R & R Studies and PPAP submissions

QUALIFICATIONS:

Proficient knowledge of ISO 9001, quality assurance practices, OSHA regulations, safety protocols, and inspection techniques Strong organizational skills with a keen attention to detail and a commitment to quality Broad understanding of carbon steel properties and applications Effective verbal and written communication skills Experience supporting a high-performance sales team Strong analytical and decision-making skills Proficient mathematical and technical problem-solving abilities Basic computer literacy, including familiarity with quality assurance and ISO software Reliable and punctual with a strong sense of responsibility Team-oriented mindset with the ability to take initiative and maintain confidentiality Physical ability to perform light to medium lifting (5–20 lbs), and to alternate between sitting and standing as needed Good visual acuity and manual dexterity Occasional travel may be required for quality issues that arise in the field (< 10%)

RESPONSIBILITIES:

Interface with customer quality and site representative